AutoNation Volkswagen Las Vegas - Service Center
Las Vegas, NV
238 Reviews of AutoNation Volkswagen Las Vegas - Service Center
Great service! ! Easy in and out. Not a single issue. Very smooth for my first time ! Easy in and out. Not a single issue. Very smooth for my first time More
I made the appointment over the phone because I have special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was wai special needs. It was scheduled for the following week and servicing began at the appropriate time. Charlotte noted on the work order that I was waiting for the vehicle and was on oxygen therapy, so would need to be kept apprised of any unforeseen delays that I might make arrangements if necessary. She kept on top of the situation, the maintenance service being done as quickly, but efficiently as possible. Great customer service! More
Charlotte was very kind and helpful. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. Dealership was clean and responsive. I was never left on hold and I got calls back when they were promised. More
A very professional staff that helped educate me on my cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosin cars condition, worked with me on my repairs, and advised me on my cars current condition. Mark and Ray were fantastic. I also witness a Karen loosing her mind in the service department because her phone wasn’t keeping the messages left by the deal. The female service adviser maintained her cool, continued her professionalism and helped the Karen check her voicemails. Great job. More
Efficient, quick, excellent customer service, honest. Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five s Finished the service I needed in time for me to go to work. Charlotte Wilson is the person that helped me. Friendly and yet very professional. Five stars for her! More