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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.4
238 Reviews

238 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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January 18, 2022

I took my Atlas in to be serviced and Jeffrey was my service advisor. He was wonderful. Very helpful and friendly. My car was ready even earlier than he had said. It was clean when I picked it up. I wou More

by Tym410s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jan 21, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Volkswagen Las Vegas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2022

Charlotte helped me and got me in and out quick. Appreciate when there are sweet people working upfront becauee you’re already having a stressful time getting the car fixed. Appreciate her so much! More

by miamax1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 12, 2022

VW Dealership will take care if your issues and work it out. There is no hesitation on resolving an issue. You are well taken care of when taking your vw for service. Upfront estimate is precise and waitin More

by RobertQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2022

This review is for SERVICE writer Charlotte Wilson. She is awesome and Wyatt her manager is also very involved in providing good customer service. I would have given service a 5-star except their technic More

by vegasmarci
Customer Service
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
Jan 21, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 11, 2022

The dealership was clean and comfortable and the employees were kind and efficient, especially Mark who was the one helping me out. More

by michelle.saborido
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2022

Great communication with the service advisors. We will be bringing our vehicle back here for service. More

by Michael Call
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gilmore
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hi Michael, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 10, 2022

Quick winter check up and oil change; grateful for the thorough job to make my vehicle safe and roadworthy... More

by txm001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark D.
Jan 20, 2022 -

AutoNation Volkswagen Las Vegas responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2021

Charlotte the service consultant is always very courteous and always try’s to do what’s right for her customers More

by plabruzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte Wilson
December 25, 2021

They are very knowledgeable and helpful for their customers and fast. Nice and clean facility More

by Lynnuelcayabyab
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
December 23, 2021

My service agent was amazing! She was able to coordinate what was needed for my car and get me out in a timely manner. More

by olethept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlotte
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