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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.3
240 Reviews

240 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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July 03, 2024

Very friendly staff. They always try to make the wait as short as possible. Facility is very clean. More

by Heidi0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janik
Jul 04, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2024

Went in for my first service last weekend. They made it super smooth and easy. Labio handled my service and was super kind! He also washed my car! More

by madison wiener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janik
Jun 18, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi Madison, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2024

I always take my car to VW dealer since the day I bought my car They are very nice people and their car technicians are very good . My only concern was when I took my car last time computer only diagnose More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
Jun 14, 2024 -

AutoNation Volkswagen Las Vegas responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 12, 2024

Factory Prepaid service was performed flawlessly. Service adviser logged in the car quickly and it was ready in about 4 hours with a free car wash. They even texted a video showing part of the work b More

by TooTall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janik Azizyan
Jun 14, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

May 31, 2024

Very responsive and willing to provide service details. Happy they have a rideshare service available More

by k.borawski
Recommend Dealer
Yes
Employees Worked With
Raymond Shapiro
Jun 07, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2024

I have never had a dealership experience like this. Absolutely fantastic fast service. I would go back anytime! More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
May 27, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2024

Courteous and kind. Kept in the loop of what they found and what my options were. More

by ccarrjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
May 27, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2024

Staff was efficient and friendly and attentive. Car was serviced on time with no problems and the vehicle was clean and outside washed. More

by rianflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe???
May 10, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

May 06, 2024

Have to give them credit for fixing one of the modules on our 2009 Jetta SportWagen. The communication from the service agent could be improved as I had to call to get updates on the progress. Otherwise, goo More

by cindirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
May 09, 2024 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for taking the time to leave us your honest feedback. Here at AutoNation Volkswagen Las Vegas, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (702) 605-5802 to discuss ways we can better serve you in the future.

March 22, 2024

Very dishonest with pricing. I had everything done by another body shop that was recommended by AutoNation Volkswagen for ALMOST half the price. example wanted to charge me $75 More

by usmarine9397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 25, 2024 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 605-5802 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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