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AutoNation Volkswagen Las Vegas - Service Center

Las Vegas, NV

4.4
238 Reviews

238 Reviews of AutoNation Volkswagen Las Vegas - Service Center

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June 01, 2023

Great dealership! Always there to help you get the best deal and service. I have bought several cars here and they have great each time. More

by Jdwolfram6258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2023

Excellent service. Very professional and courteous service from my tech rep Jeffrey Lopez. Highly recommend Mr. Lopez, a credit to dealership. More

by Ray.Rukstele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Jun 05, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Volkswagen Las Vegas. Thanks for the recommendation, and have an amazing day!

May 26, 2023

Jeffrey Lopez , service writer has always been very nice and helpful with all of our needs . More

by Bekkela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
May 31, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi Bekkela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2023

The service area has make some great improvements. New staff are friendly and want to be there. Refreshing to see a great change. More

by jnaussner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember. Every staff I seen or encounter was friendly. Was kept up to date on all the updates.
May 29, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2023

It was a pleasure working with Joe to get my car service done correctly. I drove across town to AutoNation VW for a reason. They were honest! Connor was the service person and he was honest and kind. The wo More

by rlt57413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Connor
May 17, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 10, 2023

Great customer service. The car was done in a timely manner. Got good advices from the service department. Will come back next month for my other VW Taos. I am recomm More

by locpineda16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
May 14, 2023 -

AutoNation Volkswagen Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2023

Bought the care at this location, recently came in for some repairs, amazing customer service, will be coming back More

by Naminam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conner
May 01, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

After having unfavorable interactions with other service members at this dealership, I was able to connect with Jeffery and it has made all the difference. My past 4 services have been with Jeffery and it h More

by sgm615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
Apr 28, 2023 -

AutoNation Volkswagen Las Vegas responded

We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 20, 2023

I always feel taken care enough and in the right place. They always have my safety in mind, and I love the dealership employees! The service department is awesome! More

by princessleah53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget her name
Apr 24, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 15, 2023 -

princessleah53 responded

I totally take my great review back!! 8 days after leaving the dealership my battery died. I had concerns about the battery and was told it was okay. I had to have my car towed to a different dealership and am now going through a nightmare!! I wish Auto Nation would have just fixed my battery to begin with!!

April 15, 2023

Don't go to dealerships for car maintenance. They will lie, cheat and steal from you. Find a good local, recommend mechanic! More

by Moonez835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 20, 2023 -

AutoNation Volkswagen Las Vegas responded

Hello, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. AutoNation Volkswagen Las Vegas (702) 605-5802

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