AutoNation Volkswagen Mall of Georgia

I’m very happy with the service they’ve provided. Big shout out to Chris So The (salesman) and Jessica Slaghter in (finance). They truly made car buying easy and enjoyable. They we’re understanding Big shout out to Chris So The (salesman) and Jessica Slaghter in (finance). They truly made car buying easy and enjoyable. They we’re understanding to the budget along with being efficient with the time. In and out in under 3.5 hours. I will definitely be making Autonation the place to buy, future purchases. More

The service rep Suad was awesome! I would never take my car to the dealership but my experience with Autonation Volkswagen has changed my mind. Everyone involved with my service was s I would never take my car to the dealership but my experience with Autonation Volkswagen has changed my mind. Everyone involved with my service was super nice and willing to help answer any questions I had. We even had a unforseen issue but they took care of it super quick. I highly recommend Suad and the team at Autonation VW! More

James has provided me an excellent customer service and care. I would definitely recommend him. care. I would definitely recommend him. More

Great customer service from James excellent work on my car. Everything when smoth no idea with the repairs I had on my vw definitely coming back car. Everything when smoth no idea with the repairs I had on my vw definitely coming back More

Q helped me tremendously to get my car, great customer service. Clean environment and friendly staff. service. Clean environment and friendly staff. More

Bought a car here back in 2021. While the purchase experience was overall pleasant, the service appointments have been mediocre at best. The service advisors are prompt and polite! While the purchase experience was overall pleasant, the service appointments have been mediocre at best. The service advisors are prompt and polite! But it's happened to me three times that the techs have neglected to reset sensors or oil change reminders. Each time my husband ends up having to reset the sensors himself. With work that's part of a warranty I pay for each month, this is unacceptable. We reset the censors ourselves because the dealership is a far drive from home and getting a hold of someone in service is painfully difficult. More

I needed an oil change on a Thursday Morning. I called this VW location. I was able to get an appointment for 90 minutes later (which I was just over an hour drive away). I arrived a few minutes I called this VW location. I was able to get an appointment for 90 minutes later (which I was just over an hour drive away). I arrived a few minutes early. I was taken care of by the staff. The beverage area was great. I waited on my car service. It took only a short time and I was back on the road. Everyone was very friendly. It was around $100 for the service which is the same price I've paid for many years how. The car washing was down due to a busted water pipe so the outside and inside of the car could not be cleaned this time. This is the only reason for a 4 star review. Dealers always run the car through the car wash and vacuum the inside of the car. This is one of the reasons I have the old changed at the dealer. I really missed this service this time. Overall this is a great dealer More

Very professional and friendly business. was fast and efficient and explained everything very well to me was fast and efficient and explained everything very well to me More

Technician did evaluation on our SUV told us they needed to order part, it was in and our scheduled appointment was within a week. Very happy with services. Tech was very good. We love our Tiguan. Thank yo to order part, it was in and our scheduled appointment was within a week. Very happy with services. Tech was very good. We love our Tiguan. Thank you William for making our first service visit so efficient. More

DEALERSHIP STAFF WAS VERY HELPFUL IN SCHEDULING MY APPOINTMENT FOR SERVICE. PLUS, EMAILED DETAILS SAME DAY. APPOINTMENT FOR SERVICE. PLUS, EMAILED DETAILS SAME DAY. More