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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
573 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
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3711 Buford Dr

Buford, GA

30052

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Showing 573 reviews

January 05, 2023

Great and professional service by Suad and his team! Very thorough as well. Thank you! More

by Reneelb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Suad
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Jan 07, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2023

I’ve never experienced this level of customer service at a dealership. Everyone was friendly including those employees not directly assisting me. I initially came in to just to test drive and there was no p More

by Ellee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quentin
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Jan 06, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us, Ellee! If you need more help, our team is available to talk -- safe travels!

December 31, 2022

He was a good and professional. He made me 100% understanding about my car. Good service!! More

by Benker8512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cho
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Jan 04, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 30, 2022

It's the most kind and honest dealer around Thank you for your kindness and I best choice More

by yongkook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cho
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Jan 03, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Yongkook, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

It was horrible experience at all times at this dealer to get service for my ID 4. I won't visit this dealer to check up my vehicle. More

by Jaeil Park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't want to mention
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Jan 02, 2023 -

AutoNation Volkswagen Mall of Georgia responded

Hi Jaeil, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (678) 807-4171. We hope to hear from you.

December 19, 2022

My experience was amazing! One issue: I only got one key and there are supposed to be 2 keys. My salesman, Christopher Rozier, is pushing to get my second one but since the car More

by kcprandy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Rozier
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Dec 21, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Volkswagen Mall of Georgia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (678) 807-4171 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 21, 2022 -

kcprandy responded

Christopher contacted me on his day off and told me they found the key. He will be getting it to me today, he said. Please remember that Christopher was amazing! HE gets 5 stars! Also, the salesmen who "couldn't find" the other key, or said there was only one key, were at a different AutoNation dealership just a few doors down, NOT AutoNation Volkswagen Mall of Georgia.

December 17, 2022

I've purchased two vehicles at this dealership and the experience was great both times. Everyone I've ever encountered at this dealership has been friendly and helpful. I even enjoy having my vehicle serv More

by Ladorawoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
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December 16, 2022

very please with the service very polite and professional thank you very much for your service. More

by esperanzarodriguez802@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sead sehec
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Dec 18, 2022 -

esperanzarodriguez802@yahoo.com responded

Thank you for the amazing service l will come back thank you for the professional staff your dealer have. Thank you. Esperanza

December 13, 2022

Great service and I have no complaints. The service advisor was in constant communication and showed a video walkthrough of exactly what was being serviced More

by balajilolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cumbie
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Dec 15, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

December 12, 2022

Autonation VW of mall of GA is incredible with taking care of my needs. James crumble does an amazing job with explaining services that I have no idea about. My experience is always phenomenal. Thank you More

by Shakara
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James crumbie
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Dec 15, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi Shakara, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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