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AutoNation Volkswagen Mall of Georgia

Buford, GA

Overview
Reviews
Vehicles
4.4
575 Reviews
If you're in the market for a new or used Volkswagen in the Atlanta area, make sure to visit AutoNation Volkswagen Mall of Georgia. Our state-of-the-art showroom features one of the largest inventories of both new and used Volkswagen cars and SUVs in the Greater Atlanta area. Our showroom is located on Buford Dr just north of the Mall of Georgia, and is an easy drive north from downtown Atlanta. Whether you're shopping for your first Volkswagen, or are a longtime Volkswagen owner, our team at AutoNation Volkswagen Mall of Georgia looks forward to finding the perfect car or SUV for you!
Contact Dealership

3711 Buford Dr

Buford, GA

30052

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Showing 575 reviews

May 05, 2022

Website: "You don't need an appointment for oil change. " Arrival: "Do you have an appointment?" Response: "No." "Advisor: "Well, we can't do that. Covid." More

by Tom Doniphon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple hand offs
Report | Print
May 08, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Tom, We take your feedback very seriously and thank you for bringing this to our attention, Tom Doniphon. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

May 08, 2022 -

Tom Doniphon responded

The name is Jewel Keith Holder. I bought the 2018 new Golf R from you and have used the svc. dept. many times from back when it was Gunther and I owned a GTI. wirepaladin@san-fran.us libertyValance@gmail.com

May 01, 2022

Ask for Quentin, he will make take care of you. No pressure, just helpful, and guides you through. More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Champion
Report | Print
May 03, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi Eric, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 28, 2022

Our service representative Jovon was very professional and took the time to address the concerns we had about our Atlas. More

by dworlet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jovon Hawkins
Report | Print
May 01, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

April 23, 2022

Very helpful. Shawn was a great salesman and very knowledgeable. Worked with my daughter and showed her everything the Taos offered. I bought the 2022 Taos for my More

by Jstanksley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Davis
Report | Print
Apr 25, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 22, 2022

This was the easiest car buying experience I’ve had in over 30 years, great job! More

by Patrick M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin C.
Report | Print
Apr 25, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hello Patrick, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 19, 2022

Good service and good communication with the staff. The service employees are always timely and thorough. More

by dougwalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 22, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

April 15, 2022

We had a great experience! Staff was very helpful and transparent. No pressure buying experience. More

by MBarrett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 18, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2022

AutoNation Volkswagen: Service Conceirge was very professional, courteous and accommodating. Service was done in an outstanding manner. Facilities very accommodating as well. B. George Saloo More

by BGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't have all of the names that worked on my VW
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Apr 14, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Good customer service, I had to dropped the day before my appointment, no problems at all, they took good care on my car More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 14, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Ana, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

April 09, 2022

Great people and service. I was very pleased with my visit will be back for my next service appointment More

by Jonesdeeanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Apr 12, 2022 -

AutoNation Volkswagen Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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