AutoNation Volkswagen Spokane

Extremely professional and personable, easy to work with, we love our car! Thank you so much! we love our car! Thank you so much! More

Kept me informed. Appreciated the shuttle service. Much more organized than previous visit. Would have appreciated attention to vacuuming the inside of my car. Appreciated the shuttle service. Much more organized than previous visit. Would have appreciated attention to vacuuming the inside of my car. More

The BEST customer service I’ve ever had at a dealership! They went above and beyond, and made the entire process so easy! They went above and beyond, and made the entire process so easy! More

Very professional and courteous. I feel lucky, as I know they are swamped, to get such amazing service in an emergency. Thanks Tim! I feel lucky, as I know they are swamped, to get such amazing service in an emergency. Thanks Tim! More

Over the last few years this Audi/Volkswagon shop has gone through a lot of changes and some serious rough patches. The service center was not in good shape and I ended up having to go to another shop be gone through a lot of changes and some serious rough patches. The service center was not in good shape and I ended up having to go to another shop because I couldn't get my car in to be worked on let alone fixed. But, I went back this last month to get my daughter a car for college. After being away for over a year I didn't know what to expect... but I'm happy to tell you Austin and the crew have done a great job of overhauling the building (service center) and the customer service experience. This is the experience I expect from from an Audi VW dealership. What a difference. You did a great job and earned my business back. Loved our new salesperson Kristin Robideaux and sales manager Michael Markey who worked with me on every level. The service shop got ahold of me within hours and had the car done asap. I would absolutely send a friend here now. Hope this new wave continues on. Bravo to the entire team of old and new blood for pulling it together. Please keep up the good work. This place has come a long long way from where it was eighteen months ago. I just love a good redemption story. So happy to be a customer again. More

Tim was an excellent help to me and got my car all tuned up and scheduled me for new tires up and scheduled me for new tires More

Multiple requests for vehicle information. Zero responses. I guess they don't want my business Zero responses. I guess they don't want my business More