
AutoOne Lancaster
Lancaster, PA

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396 Reviews of AutoOne Lancaster
A very good experience Allison was very quick to notice I was Milling around the parking lot. She introduced herself and found out my wants and needs for buying a car. Once Allison was very quick to notice I was Milling around the parking lot. She introduced herself and found out my wants and needs for buying a car. Once I found the car I wanted she made the process as quick and as painless as possible. For this I am very grateful and I would deal with Auto one again. More
Great experience Allison was a pleasure to work with. Very speedy and hassle free. We would definitely purchase our next car here as well. Thank you so much. Allison was a pleasure to work with. Very speedy and hassle free. We would definitely purchase our next car here as well. Thank you so much. More
Great experience Mike Diaz and the staff were great. They went above and beyond to get the right loan for me, and are even going to drive my old car back to my house Mike Diaz and the staff were great. They went above and beyond to get the right loan for me, and are even going to drive my old car back to my house (an hour and a half away). I will return when I'm ready for my next car! More
Couldn't Beat This Deal!! Saw a Carfax rated" GREAT DEAL" for the car I was looking for. Over $1000 less that KBB and way lower than similar cars. Stephanie (online sales) an Saw a Carfax rated" GREAT DEAL" for the car I was looking for. Over $1000 less that KBB and way lower than similar cars. Stephanie (online sales) answered my Qs and I decided to see the car in person, even though I had other plans that day - I wanted to do this because it felt right. The car was in front and prepped when I arrived. Although a pre-owned, it looked brand new. Mike Diaz showed me the car, and Jake and Eric worked with me to get the deal done. All professionals and courteous. It gets better: The next day, I noticed a problem with one of the keys. I called Mike and we are set up to take care of the issue - No pushback, just "Fine, we'll take care of this...." That is what customers want to hear. I would buy there again. Thanks AutoOne :):) Eric L. More
Great place From the time I pulled in the lot till I signed to buy my car was all of an 90 minutes. Super efficient team made buying my car super easy. All the st From the time I pulled in the lot till I signed to buy my car was all of an 90 minutes. Super efficient team made buying my car super easy. All the staff seemed extremely friendly and ready to answer any questions I may of had. Mike Diaz took the stress out of buying and streamlined the whole process, all while not making me feel like I was being fooled. All their cars look great and their prices are some of the best I’ve seen in the area. More
Purchased a vehicle Adam was an awesome sales person who really knows what he’s doing would recommend anytime. The car was a great buy I’m really enjoying it Adam was an awesome sales person who really knows what he’s doing would recommend anytime. The car was a great buy I’m really enjoying it More
Great experience Very helpful and nice staff. I got me approved for a car loan when no else would. I got reasonable payments and there prices where reasonable. Very helpful and nice staff. I got me approved for a car loan when no else would. I got reasonable payments and there prices where reasonable. More
2013 Dodge Journey Allison was great! She helped me get the car I wanted and needed! I am so happy with the service I received from everyone at Autoone. Thanks again! Allison was great! She helped me get the car I wanted and needed! I am so happy with the service I received from everyone at Autoone. Thanks again! More
Very Helpful Mike Diaz was very helpful and friendly with the whole experience. This was my first car dealing with a dealership and made it a good experience. Mike Diaz was very helpful and friendly with the whole experience. This was my first car dealing with a dealership and made it a good experience. More
Great experience Mike helped us narrow down our choices and hone in on what qualities were important to us in a car for our teenager. No pressure sales. Everything we Mike helped us narrow down our choices and hone in on what qualities were important to us in a car for our teenager. No pressure sales. Everything we looked at was right on target by Kelly Blue Book. Reviewed the Carfax with us. Most importantly, there was a very minor problem with the car. Mike had us take the car home to surprise our son then had the service team contact us right away. Took the car back in and it was fixed in no time. No hassle. No charge. Great customer service. More