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AutoProved

Allentown, PA

3.9
937 Reviews

1081 E Congress St

Allentown, PA

18109

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Showing 937 reviews

May 01, 2021

Excellent service,,,muchas gracias por ser un buen vendedor,,,ya es Segundo carro k tenemos gracias a ti,,Iancarlos Carmona...🤙🤙🤙🤙🙏🙏🙏les recomiendo a mi gente,,,😉 More

by Barahona1271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
May 02, 2021 -

AutoProved responded

Thank you so much for your kind words for Iancarlos, and for taking the time to leave us this wonderful feedback!

May 01, 2021

Christopher, was extremely respectful and honest when talking to him about what was In stock, and he did a great job explaining everything to me. More

by Austin Kuntz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
May 02, 2021 -

AutoProved responded

Thank you so much for choosing AutoProved, Austin! It is great to hear that Christopher was so helpful. Please let us know if we can be of any more assistance!

April 30, 2021

I was undecided about what car I want to get until I came here. Good service, very helpful and friendly. I would like to recommend this dealership to anyone looking for a affordable car. #EasyBuywithChris More

by Kevin Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabegha Mouhrez, Christopher Aquino
Apr 30, 2021 -

AutoProved responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing AutoProved! Congratulations on your new purchase, Kevin!

April 29, 2021

Very welcoming and helpful salesman! He made the whole experience easy and answered every question without hesitation. He was friendly and thorough on his explanations! More

by kaylee97
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
Apr 30, 2021 -

AutoProved responded

Congratulations on your new purchase, Kaylee! It's fantastic to hear that Iancarlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoProved!

April 29, 2021

In was such a great help he always does well with me and I would recommend him to anyone and everyone always keeps it real !!! More

by Basethebarber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona
Apr 29, 2021 -

AutoProved responded

Congratulations on your new purchase! It's great to hear that Iancarlos was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing AutoProved, we truly appreciate your business!

April 29, 2021

Colleen was super fast in regards to my online inquiries. She was not in the next day but IanCarlos Carmona took great care of me. I walked thinking I wasn’t going to get the car but IanCarlos went out of hi More

by Anderson.kody24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iancarlos Carmona, Colleen Poineau
Apr 29, 2021 -

AutoProved responded

Congratulations on your new vehicle, Kody! It's fantastic to hear that both Colleen and Iancarlos provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoProved!

April 29, 2021

Iancarlos was great! The whole experience was great. I’ll definitely keep coming back. Autoproved is the best dealership in the area!!! Thank you for all your help! More

by Lmaguila88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Nasser, Iancarlos Carmona, Keith Gallo, Vincent DeAngelis
Apr 29, 2021 -

AutoProved responded

Thank you for taking the time to share your thoughts on working with Iancarlos. We're glad to hear that he delivered such a great experience! Congratulations on your new purchase!

April 27, 2021

Vincent DeAngelis is a the worst general manager I’ve ever spoken to. 0 accountability, 0 respect, horrible attitude. He hang up on me when I tried explaining the issue which shows he clearly does not kn More

by Soneka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincent DeAngelis, Jack Remmel
Apr 30, 2021 -

AutoProved responded

Thank you for this feedback, Soneka. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please let us know the best way to contact you and we will reach out. Thank you again for bringing this to our attention.

Apr 30, 2021 -

Soneka responded

I had a complaint and a valid one. Jack Remmel did not explain the service contract fully and left out major details. So after a week, I decided to look at my contract (which he did not include in my paperwork) so I called in to have it emailed to me. After I noticed that I was still charged for the service contract which was not what jack had explained I spoke to the manager Vincent and mentioned to him what had happened. I told him I believe Jack made a mistake because he did not rely the information to me correctly and Vincent went on to say “ someone who works at Whole Foods cannot tell me that I do not hire the right people. “ If Vincent thought my Whole Foods paychecks were not good enough for his “great” dealership then he shouldn’t have sold me a car. You cannot disrespect people and still take their money. That was completely ill-mannered and that showed how little he values the people that walk into his dealership. A good email is: samsamakai@gmail.com and a good cell number is: 856-443-2145. I believe Vincent should APOLOGIZE to me because under no circumstance is that any way to speak to a customer. If I knew this is how I’d be treated, I would have bought my car elsewhere. He turned a happy car purchase moment into utter regret with his horrible behavior.

April 24, 2021

Muy buen vendedor excelente, excelente servicio al cliente, te explica todo lo referente al proceso y al vehículo. Te ayuda en las tasas de interés en fin el mejor en Autoproved Allentown!!!!!! #easy More

by wendysdelacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
Apr 25, 2021 -

AutoProved responded

Wendy, Thank you for choosing AutoProved, your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again!

April 24, 2021

I love the service and all the information he gave was very helpful and respectful gave all the help I need today very good worker . #Easybuywithchris More

by Nicadro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Aquino
Apr 25, 2021 -

AutoProved responded

Thanks for sharing your thoughts about your experience working with Christopher here at AutoProved. We appreciate your business and hope to see you again soon!

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