AutoSavvy Colorado Springs
Colorado Springs, CO
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Showing 11 reviews
WORST PURCHASE EVER I HAVE EVER HAD. ..The worst conartists I have ever seen...please don't buy from them ..The worst conartists I have ever seen...please don't buy from them More
If we can put 0 stars we would. My son purchased a car in 06/2022 and by 08/2022 the Catalytic converter went bad and the transmission. When we tried to contact the dealership for a My son purchased a car in 06/2022 and by 08/2022 the Catalytic converter went bad and the transmission. When we tried to contact the dealership for assistance we were told that we had to contact customer service. We did and was told that the Catalytic converter was not covered at all. We spoke with Christian Vasquez many times and he offered to pay only a portion and that he didn't have to do anything at all because it was out of warranty. The transmission was covered because my son was smart enough to buy a extended warranty. But it took 9 months and our own research to find out the Catalytic converter was cover under manufacture warranty for 15 years. None of the sales staff nor Christian knew this. How can you sell cars and not know your product. I also tried to call customer service multiple times and asked to have Thaddeus the regional manager to contact me to discuss this only to have Christian call and stated that Thaddeus referred us to Christian. No follow up at all and crappy service and lack of knowledge is all I can say. No wonder Auto Source closed down and changed their name because they had horrible reviews and experiences as well. Only to reopen under Auto Savvy as a new name but same company... Good luck when dealing with a car issue More
Ive bought a couple cars from this location and a couple others. The BMW i bought a couple months ago has been a great car so far. recommend 10/10. others. The BMW i bought a couple months ago has been a great car so far. recommend 10/10. More
Vehicle extremely unsafe to drive at night. Headlights bent back under hood, only making things visible about 10 feet in front of truck. Stopped returning my calls and addressing this unsafe is Headlights bent back under hood, only making things visible about 10 feet in front of truck. Stopped returning my calls and addressing this unsafe issue. Unpleased with the lack of service and professionalism. I did my job and raised the issue, you do yours and honor the warranty. More
Alejandro is an honest very well educated young salesman with the client in mind, and a person of integrity that my wife and I (in our 70’s ) feel quite comfortable with and have already recommended to a fr with the client in mind, and a person of integrity that my wife and I (in our 70’s ) feel quite comfortable with and have already recommended to a friend. More