AutoSavvy Woods Cross

This place really deserves zero stars. I bought a vehicle from the Woods Cross facility a few months ago and the first problem is it immediately had to be sent to the shop for repairs. T I bought a vehicle from the Woods Cross facility a few months ago and the first problem is it immediately had to be sent to the shop for repairs. The second problem is they have zero customer service. I don't exaggerate this after dozens of attempts I have never had anyone answer their customer service line. Go ahead and call them and see for yourself (801) 683-0821. Each time my vehicle goes into their shop it's 2-3 weeks before I get it back. The promised loaner car does not exist. Warranty allows for taking the vehicle to an outside shop but autosavvy won't approve the repairs as not qualified yet they initially approved and began the repairs themselves. This place is just a scam and avoid them, go somewhere else. More

The best customer service I’ve ever received! Plain and simple this experience was nothing short of exceptional. Everything from communication to getting the best deal for my budget, the team at Plain and simple this experience was nothing short of exceptional. Everything from communication to getting the best deal for my budget, the team at Auto Savvy Woods Cross was unbelievably helpful! Anytime I need another car or even have issues with what I currently have, they will be my first call. Ross was our representative and he is the absolute best, he will go to war for you and take care of you in the best way possible! You need a guy like him in your corner, especially as you navigate a tough decision like buying a new car. If you have an opportunity to work with the lovely folks from Woods Cross, I’m sure you’ll be impressed with the unparalleled customer service! More

Overall experience was good. The car salesman Dallin. Was honest and transparent. Very knowledgeable and insightful about the car we test drove. The floor manager lie to me abou The car salesman Dallin. Was honest and transparent. Very knowledgeable and insightful about the car we test drove. The floor manager lie to me about the out the door purchase price of the car, and the availability of another car of interest at your Draper UT lot. The financial person could explain more of the additional expenses. We lost some of the savings that interest us about the car when car shopping. I would recommend family and friends to work with Dallin but would not refer them specifically to the dealership for diminished savings and lack of honest transparency of purchase price. More

Horrible experience. At first I thought it was great until my car smelt like antifreeze. Then my ac was ruined and had to have a complete replacement and the “warranty” At first I thought it was great until my car smelt like antifreeze. Then my ac was ruined and had to have a complete replacement and the “warranty” I purchased wouldn’t it. That cost $6700 to fix. Only for them to tell me that the mechanic who “fixed” my car when it was wrecked glided my wiring harness to my alternator so that’s gonna be another hassle. They sell lemons that look like beauties. Don’t fall for it. More

Worst customer service reps and worst customer service experience. If you want to get ripped off and no service, this is the place for you. Only put one star because you have to select something. I purcha experience. If you want to get ripped off and no service, this is the place for you. Only put one star because you have to select something. I purchased a car and one day later had some issues with the car that I was not happy about. I was escorted to "customer serivce" where the reps do not acknowledge you approaching the room or look at you when you talk to them. They said they would look into the issues. They said they could fix repair if I paid $200.00 twards the cost. Spoiler Alert! They did NOT repair my car! My "fixed" tire blew out on me, the remaining issues were still not improved. They left my front seat and floor covered in dirt and oil. TOUCHE I went back to the dealership to let them know there were still issues. Getting a manger to even enage was next to impossible. The lower level customer serivce reps were slow to respond and when I asked to engage with management no matter who I talked to with this company, they were all unwilling to help assist me and work out a solution. They did not care that I was unhappy, and did not care that they lied to me to say my car was fixed when it was not. I got a 2nd opinion that said there were problems just like assumed, so I have paid over 1000 on repairs and am still dealing with their extreme poor customer support. AutoSavvy is really AutoSleezy. They do not care about building trust with customers and do not care if the customer is happy. More

Had a great experience here getting a new car after my car was totaled in a car accident, Hazen and Ross were very helpful in getting me a car similar to the one I had and in my budget. car was totaled in a car accident, Hazen and Ross were very helpful in getting me a car similar to the one I had and in my budget. More

Ross is the best. If you or anyone you know needs a car he is the guy! He’s helped out a ton of friends and family and always has a positive attitude. If you or anyone you know needs a car he is the guy! He’s helped out a ton of friends and family and always has a positive attitude. More

Purchased our second car from AutoSavvy in Woods Cross, Utah. Our experience working with Diminique was great, she was very helpful and knowledgeable about what I was looking for and helped us to get a new Utah. Our experience working with Diminique was great, she was very helpful and knowledgeable about what I was looking for and helped us to get a new to us ride. More

Jordan was great! He was patient as I test drove 7 cars, and eventually found the right fit for our family. Thank you! He was patient as I test drove 7 cars, and eventually found the right fit for our family. Thank you! More

Ross helped me get the perfect car for highschool. Very helpful advice and kept it simple. Very helpful advice and kept it simple. More