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AutoSavvy Woods Cross
Woods Cross, UT
251 Reviews
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Showing 251 reviews
October 11, 2022
Poor customer service, as soon as you buy the car don’t expect the same customer service you got from the salesman or anybody. Management will not call you back, employees talking bad about each other. Unp expect the same customer service you got from the salesman or anybody. Management will not call you back, employees talking bad about each other. Unprofessional, disappointing and will never purchase a vehicle from there again. More
by Coleashby
Employees Worked With
Jay, Nate
September 02, 2022
I made the mistake of giving them a second chance. Their inspections of their cars are poor at best. My first one had the tire flipped and had an illegal plug in it. My second was great within the fir Their inspections of their cars are poor at best. My first one had the tire flipped and had an illegal plug in it. My second was great within the first year but now has electrical issues. I try and call their customer service line over and over with no success. I email my salesman who still tried to sale me a new car every month but he won’t reply when I ask for help. All I have is a question yet they fail every time. More
by Steven
Employees Worked With
Mike Butterfield
June 18, 2022
I purchased a Chevrolet Colarado from Autosavy. It had been in a front-end collision. The areas that had to be painted did not match real well. My fault, I still bought it. I just test drove around It had been in a front-end collision. The areas that had to be painted did not match real well. My fault, I still bought it. I just test drove around the block, not enough to realize there were issues with it. Did not drive it much at first, but later when starting drive it more, there was a vibration coming from the front of the truck. I took it to a repair shop and they said they had to replace front differential. This was a friend of mine, so no I was not Lied to. This helped but the vibration was still there. Took it to a tire shop to check aliment and it was discovered that the frame was bent from the initial collision. I have bought several vehicles from Autosource when it was under the original owners and had no problems. But it is under new ownership and the quality is not there anymore. I will not do business there again. Good luck to those that do! Make sure to do your do diligence. More
by tut
Employees Worked With
Don't remember
May 11, 2022
This company is extremely dishonest. They sold us a car which had essentially been glued back together. They convinced us to pay more for the extended warranty that would cover all major They sold us a car which had essentially been glued back together. They convinced us to pay more for the extended warranty that would cover all major repairs. It is impossible to get a hold of anyone or to get in for even minor repairs. When the glue job didn't hold and we had a major oil leak (at 15,000 miles) they would not fix it. We paid $3,000 to another mechanic to repair the problem. Our mechanic said that this was a con job and suggested we sue. When we tried to get Autosavvy to pay for the repairs, they refused. Not sure what we are paying for with the extended warranty. DO NOT BUY A CAR FROM THESE CROOKS! More
by RaL
Employees Worked With
Joshua
March 11, 2022
Awesome experience Val delivered an excellent service to us. We’re my husband and me is very happy in the car that we purchased - Honda Passport 2020. us. We’re my husband and me is very happy in the car that we purchased - Honda Passport 2020. More
by margiregrosjean
Employees Worked With
Val Castillo
November 22, 2021
Was in the middle of a truck purchase when they told me they couldn’t sell me the truck because someone had an appointment to see it. Was told that if they were just “tire kickers” that I could buy the tru they couldn’t sell me the truck because someone had an appointment to see it. Was told that if they were just “tire kickers” that I could buy the truck after they drove it. Then and only then was informed that the truck was a rebuilt title. This is AFTER I stopped the sale of another truck to buy this one. Wasted a whole day of my time because someone else wanted to look at the truck I was buying. Buyer beware….they are a garbage dealership filled with lies and bait and switch. More
by Heidi
Employees Worked With
Tyler
September 14, 2021
NOT AN HONEST company. It has been one headache after another with this company. please learn from us and STAY AWAY FROM ANY AUTOSAVVY DEALERSHIPS. We knew we were getting a salvaged title. The muffler w another with this company. please learn from us and STAY AWAY FROM ANY AUTOSAVVY DEALERSHIPS. We knew we were getting a salvaged title. The muffler was rattling and needed to be adjusted. They said "no problem, take it to the Woods Cross location and they will fix it." It was in the shop for one whole week. No one at the Woods Cross location ever updated us on the progress, ever! I tried calling them to get updates but not once did anyone answer their phone. They told me their phones were not working. Really?! That's "steller" customer service. Turns out that when I finally went to pick up the car, my husband inspected their work and discovered that the muffler was placed too high and directly behind the plastic muffler. They asked us to bring it it again. Time = Money, I was not happy about rearrangIng my schedule for their incompetency. They also sold us a car without the safety check. Again, I had to arrange my schedule for their incompetence. They said to take it to any jiffy lube and they will charge it to their fleet number. Turns out Jiffy Lube does not do safety checks! Why am I doing all this leg work that they should have done in the first place? Again, because they are incompetent and do not care for you after you buy from them. We also discovered the night we bought our car the there was zero oil in the car. It would not even register on the dipstick. this is such a basic check point to have on a car. No oil? Really? And, we noticed one of the tires was unusally worn down for only having 4,000 miles on it. The other three tires are newer, why only one worn tire? Looks very suspicious. Had me questioning their honesty. We brought it to their attention and said that can't do anything about it. Had we told them about the tire before we bought it, they could have helped is. Wow! Talk about not taking care of your customer! They do not care for you once they have your money! I'm out money for tires because I did not notice it less than 24 hours when I bought the car? Bottom line: Customer service is less than poor, they need to fix their phones, incompetent at minor repairs jobs, and not the least Honest! More
by MYOB
Employees Worked With
JP Peterson
June 15, 2021
This scam organization called to pressure me. When I This scam organization called to pressure me. When I told them I was in another city 2 hours away, they reaponded with "we only deal with serious cu This scam organization called to pressure me. When I told them I was in another city 2 hours away, they reaponded with "we only deal with serious customers that are ready to buy". Then the owner displayed his lack of intelligence by revealing the $8k car they were trying to pressure me into buying was only valued at $5k. Then when he realized his mistake. he tried to belittle me for buying a $5k car, lol. More
by Ibdavetherave
Employees Worked With
Gareth Anderson
June 03, 2021
2 hours agoNEWI had a great experience! Salesman Bryce 2 hours agoNEW I had a great experience! Salesman Bryce Rigby was really great to work with. Knowledgeable, honest, kind. I would not hesitate goin 2 hours agoNEW I had a great experience! Salesman Bryce Rigby was really great to work with. Knowledgeable, honest, kind. I would not hesitate going to him again. I will be recommending this place to people I know! More
by Kristine Evans
Employees Worked With
Bryce Rigby
March 12, 2021
Worst experience ever. Known issues were to be fixed when purchased ...well 122 daya total at their "shop"....still not fixed. Worst communication ever. Avoid!!! when purchased ...well 122 daya total at their "shop"....still not fixed. Worst communication ever. Avoid!!! More
by Stampwithjenut
Employees Worked With
Cassy & service manager at woodscross location
