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AutoSavvy Woods Cross

Woods Cross, UT

4.7
228 Reviews

2023 South 625 West

Woods Cross, UT

84087

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Showing 228 reviews

October 06, 2015

Absolutely Fantastic!!! Sales and Service for this company is A++. JR went above and beyond to help me service the vehicle I bought from Auto Source. Both JR and Orlando More

by Di
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JR Grimes
September 30, 2015

Good Follow Up Once The Review Was Sent The actual car shopping experience was good and they were friendly and helpful. The auto that I ended up purchasing was missing several items such as More

by Greg D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Gowen
September 19, 2015

Fraudulent odometer The sales manager opens his mouth and another lie comes out. I was sold a trade in car, not a bonded one. The odometer had been turned back. About More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colby Lawrence
Oct 06, 2015 -

AutoSavvy Woods Cross responded

After looking into this complaint I found that there was a mistake with the reported miles. The dealer who had serviced the car in the past did not verify the miles at time of service. It appears that he guessed and guessed wrong. The Car Fax shows the miles were listed as 111,000. When was the last time you have ever had such a rounded off odometer when your oil was changed? or your car was serviced? The incorrect miles were reported to Car Fax and the problem was created. After looking at the mileage history its very clear to see that this was a mistake on the servicing dealers part. We have offered a copy of the odometer statement that the customer who traded the car into us filled out, and guaranteeing as actual miles, but this customer would not take this as proof and understand that the service department at another dealership just simply made a mistake when entering the odometer on his repair order. We have offered to provide any information to this customer he might need to better understand, but he wouldn't accept the help. Again this car was traded into us and we have a signed odometer statement from the customer who traded it in. When this customer was offered proof he just rejected it and tried to take advantage of the situation by demanding we pay his car off at his bank and then also give him $9,000 .00 on top of everything. Unreasonable expectations on this guys part.... When asking for help you have to be willing to accept the facts....

September 05, 2015

Several cars purchased. I have personally purchased 3 vehicles for my company and personal use and helped several family and friends buy here. All "branded" titles and all ha More

by kingofsling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wilkinson (no longer), David Hustead
August 03, 2015

Buyer beware! On 4/3/15, we purchased a salvaged used Subaru CrossTrek from Autosource Motors, LLC. On 6/15/15, the car engine light came on, and we took the car to More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tevin Gowen
Aug 04, 2015 -

AutoSavvy Woods Cross responded

Alex, As I mentioned to you a few months ago, AutoSource Motors does not repair the vehicles we sell. We purchase them repaired from re-builders around the country, as you also already know, due to the point you made about the parts that had been replaced and the information you requested from our sales person on those parts from the re-builder. We get the list of parts replaced from the re- builder and that is the information our sales person gave to you. Whenever you purchase a vehicle, clean or rebuilt, its always a good idea to have the vehicle inspected by a certified mechanic, that option was made available to you at the time of your purchase. There is always some small risk in purchasing a branded title vehicle. When you save thousands of dollars and purchase the vehicle way below market value, you have to also accept and understand that it may have some hidden problems, that's why we offer an extended service agreement to all our customers. Fortunately 98% of our customers don't encounter any major problems, but there is always that chance of hidden damage, or just natural mechanical failure. At the time you presented me with your problem I mentioned to you that I would be willing to look at ways I could assist you in getting the repair done, but you chose to ignore the offer and just have the repair done yourself. Unfortunately things happen, and all we can do is deal with the problem when it occurs, and that's why I gave you some options and ways we could help, but you chose to deny our efforts. Rich Jackson

July 27, 2015

Revised review with Autosource. Called the Lindon Autosource on the morning of 7/25. Spoke to Mike Jones in sales in regards to a subaru impreza. During our conversation, I asked i More

by utahpowder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jones, his supervisor, Nate
July 18, 2015

Great dealership ***** UPDATE: AUTOSOURCE MOTORS has reached out to us and given us a car to drive, even though our warranty did not cover it. They gave us a very nic More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tevin Gowen
May 01, 2015

Very polite salesmen and great deals! They show you the car history and everything, so you know what you're buying. Great variety of cars! More

by Steveperry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Coleman
January 15, 2015

Good deal until we saw the final price!! We purchased a 2013 odyssey, loved the car. After we had signed most of the paperwork they ran through the "additional" cost and it added another $150 More

by Katethomps22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Hustead
October 03, 2014

Great Experience! My first encounter with Auto Source was via the internet and after finding a vehicle that matched our needs, we visited the dealer and met Colby Lawre More

by jlannefeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby Lawrence
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