AutoSavvy Woods Cross

good sales, good car, bad after sale customer service Purchase of vehicle and the vehicle its self was good. After the sale service sucked. Tried to get info on the where-abouts of my title, called sale Purchase of vehicle and the vehicle its self was good. After the sale service sucked. Tried to get info on the where-abouts of my title, called sales person, title person, no one would return my voicemails. Texted the salesman and he did text back but still got no where. After several attempts and I mean several, did finally got ahold of Devon (title person) and she did give me the info as to the title. I did finally get it 2 days before my temporary tag expired. I did use the website email contact and they did reply but the only one who gave me any good information was Devon. These guys need better follow up on their after sales customer care. It shouldn't be up to the customer to have to run around and call umpteen different people to get a simple answer. I was told by the salesman and the individual that called me back from my email that the title was on the way, when in fact when I finally talked to Devon she told me that she was waiting for Utah DMV to return it to her so she could forward to me. More

Great way to get a low mile newer car for less. I have purchased two cars from this location and a few family/friends have also. The cars have had no problems that weren't regular maintenance/repair I have purchased two cars from this location and a few family/friends have also. The cars have had no problems that weren't regular maintenance/repair orientated. I was able to get the make model of car I wanted with low miles for much less than buying new. If you are concerned about the integrity of the cars (I'll admit I was at first) take it to the Tunex shop nearby where they can do an inspection. I took both my mazdaspeed there and my focus st there and they checked out great. If you are still worried, I recommend rolling a warranty into your loan. They offer good warranty service and will take care of you if anything fails under the warranty coverage. I will definitely return for another car in the next 5-10 years. More

Go somewhere else These guys think their salvaged cars should be priced almost as high as a clean title. Negotiate? They don't. Don't waste your time. These guys think their salvaged cars should be priced almost as high as a clean title. Negotiate? They don't. Don't waste your time. More

Great experience! My sales rep was really nice and very helpful. This was the one of the best experiences I've ever had looking for a car. Will definitely recommend thi My sales rep was really nice and very helpful. This was the one of the best experiences I've ever had looking for a car. Will definitely recommend this dealership to my friends! There's a few little issues with the car but they gave me an I-owe-you! More

Happy Customer Love my new car. M. Young great to work with. Very friendly service. Honest and Informative. Thank you! I'll be back when I need another vehicle and I Love my new car. M. Young great to work with. Very friendly service. Honest and Informative. Thank you! I'll be back when I need another vehicle and I will recommend to friends and relatives! More

Very quick and simple I was in and out of there quick, I knew what I wanted also the salesmen weren't pushy. I highly recommend them cause of the honesty in them. I was in and out of there quick, I knew what I wanted also the salesmen weren't pushy. I highly recommend them cause of the honesty in them. More

Overpriced greedy dealer. These guys used to be a great source for salvaged vehicles because they priced them as such. Now they think their salvaged junk is somehow on par with These guys used to be a great source for salvaged vehicles because they priced them as such. Now they think their salvaged junk is somehow on par with clean title vehicles. Look up salvaged definition on KBB and you will see that KBB defines salvaged to be worth somewhere between 20 to 40% off retail. Realistically should be 40 to 50% and used to be with them when they were a good dealership. These guys will now pitch these cars to you at 10% off clean value prices for cars that have been totalled. No longer worth it. Also make sure you Google the vin of the car on the lot you want to buy from them and look at the ”images", most of them will come up pictured before repairs and you will see the junk you are really buying. More

Ok buying experience but no support later on I purchased a 2012 Kia Sorento from the Auto Source in Woods Cross. The buying experience was ok, we purchased the car through Colby. They wrote up th I purchased a 2012 Kia Sorento from the Auto Source in Woods Cross. The buying experience was ok, we purchased the car through Colby. They wrote up the contact wrong and we had to back and forth from the dealership to the bank. Within one week I had to replace the battery. I called Colby and told him what happened and he basically said that the cars sit on the lot and that tends to happen and thats why they don't guarantee batteries. I understand that but xxxx I had to pay over 100 bucks after owning the car for one week. So because of the above reason the buying experience was average and I wouldn't trust this dealership. Overall dissatisfied. More

Sold a car that was unsafe to drive. Large financial loss The story is too long to write here. Short: bought a 2014 Explorer Limited at the beginning of 2015. Noticed the car sunk in the passenger front after The story is too long to write here. Short: bought a 2014 Explorer Limited at the beginning of 2015. Noticed the car sunk in the passenger front after a month. About 1" short than the driver front. Took it back to the dealership and spoke to the GM, Rich Jackson, who told me he would fix some of the issues, so they spent 2.5k to fix it. Still didn't sit right but I assumed they made it safe. Months later, I hear from another mechanic that the frame is cracked (right under the hood), the car is not square (both frame and the car as a whole. Instead of the car being a perfect rectangle, it was a parallelogram). I took it to Abra Auto Body who pointed out a lot of structural issues. I stopped driving it immediately. So I traded my car back to the dealership for the only clean title car on their lot, took a pretty large hit financially, and finally got rid of the car. To be fair, Rich at AutoSource did do a lot to help me with the situation. He spent money and time to correct the car and the relationship which I can appreciate. Ultimately, I was sold a car that wasn't right and it cost me a lot of money. One last thing, Utah is a buyer beware state which means if they tell you it's salvage title, they can legally sell you a car in any condition. Always take a branded title car in for an unbiased inspection before purchase. More