"Made the experience enjoy"
- M Gilman
John helped my wife and I work through several different vehicles. John happily went above and beyond what I would have expected from a dealership! We will definitely be purchasing another vehicle through him.
"Made buying a car a great experience "
- Susanne M Saber
Made my buying a car easy and very Friendly, I went in knowing the car I wanted and they worked with me to get to the payment I needed, Thank you so much.
"Hardworking, Understanding, and Patient All Around"
- Kaitlin Rautio
My fiance had just recently totalled his vehicle and we were quickly in search of a new vehicle. Being low income, and him having terrible credit from past problems only reduced our chances at finding a functioning vehicle from any dealership. We went to Merchants Auto in Hooksett and were quickly shut down, as they wanted $3k down and wouldn't budge, and weren't very friendly whatsoever.
After getting a referral for Autoserv, we decided to call them right then and there after being rejected by Merchants, and they immediately told us they would be willing to try and help us out despite us telling them our situation and his credit.
When we arrived, we were immediately greeted at the door, and lead to one of the sales managers (whom I awefully regret forgetting her name, as she was so so helpful in this process). We told her our situation, and she handed us over to Chris, who was the most friendly, understanding, and patient salesperson I have ever met! He immediately got our requirements and budget and worked off of those in order to help us.
It took a lot of back and forth just to find something that was plausable for us (which wasn't their fault, since we were a very tough situation just by nature), but ultimately we were able to go home with a fantastic 2012 Ford Focus that ended up under our monthly payment budget!
Considering that we didn't even expect to be able to get a car anywhere, we are ecstatic that we have been able to get such a nice car (instead of a rusty piece of junk!) with the payment we needed for our budget. We loved working with Chris so much, as he and the manager worked so hard to help us out, even though we were so difficult and took all day to manage. I also can't forget to thank Kate, who worked hard in finance to get us the deal with the bank! We will definitely be returning if/when we need a new car, and recommend them to anyone that needs one!