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AutoStar Chevrolet of Waynesville
Waynesville, NC
919 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name.
We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 919 reviews
November 15, 2024
Great service but 1 hour and 37 minute wait was too long for an oil change and tire rotation with an appointment.. for an oil change and tire rotation with an appointment.. More
by goldiestardust
Verified Customer
November 15, 2024
James was amazing! He gave us all the information we needed to make our purchase with confidence. When we purchased, he was very helpful in showing me everything (and t He gave us all the information we needed to make our purchase with confidence. When we purchased, he was very helpful in showing me everything (and there was a lot!) I needed to operate my new car! He is a great addition to your dealership! More
by Gard2714
November 13, 2024
I recommend AutoStar Chevrolet of Waynesville to any first time buyers! They work great with your budget and all of the workers are so kind! first time buyers! They work great with your budget and all of the workers are so kind! More
by haileycampbell
November 09, 2024
Service was satisfactory. Nothing much else to say. Enjoy dealing with Autostar. Thank you all Nothing much else to say. Enjoy dealing with Autostar. Thank you all More
by shuckstesd
Employees Worked With
November 09, 2024
Great service! Exceptional attention and the technician Wes, is outstanding. I strongly recommend this dealership, you can't go wrong. Exceptional attention and the technician Wes, is outstanding. I strongly recommend this dealership, you can't go wrong. More
by JABZ28
November 09, 2024
It was a quick process. The sales person was super nice and also everyone else in the deal The sales person was super nice and also everyone else in the deal More
by rogerstrinity95
November 05, 2024
All was everyone was very helpful and nice. . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecie . Everything was done in a timely manner and all was well.. Holly Villarreal was especially helpful. she is very knowledgeable and very effecient. And she gets things done. Very pleasant to work with... More
by Curt S.
November 05, 2024
Service is always great, service rep Holly Villarreal is always prompt and courteous and does a great job. always prompt and courteous and does a great job. More
by roger_ammons
Employees Worked With
October 27, 2024
I booked a time to bring my Truck in for just a normal yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only tak yearly inspection so I could get a new license registration. They told me on the phone when I called to make the appointment that it should only take less than 15 minutes. When I came it they could not find that I had an appointment. I showed them on my phone the message I got back that confirmed my appointment. They finally asked for my phone number and the appointment was found. I again asked how long the inspection should take. I was told it should only be about 15 minutes. I waited in the sitting area for 45 minutes and then went out to ask what the problem was. I was told they would check. After another 15 minutes I was told they would have the truck ready in just a few more minutes. I was told they could go ahead and take my money and speed things up. That did not help speed things up though. I eventually got my vehicle and got ready to get in, but noticed the running boards did not come out automatically as usual. I tried several things to no avail. I went back in and tried to get help but was told it would be a little bit. I then told them forget about it and I would go somewhere else to have it checked. When I got home I found that for whatever reason someone had disconnected the running board connection. It was hanging down and very noticeable. It was not something that was an accident but had to have been done on purposed because of the way the box was pulled out. I would not recommend the service department for this location. I have never had to wait and be disrespected as this before. The vehicle is only 8 months old and a 2024 model. I will do my best to avoid this dealership in the future. The people I have worked with before do not seem to be there now and maybe that is the issue. I did not know the people that waited on me. More
by crkolb
Employees Worked With
Brian Adkins
