AutoStar Chevrolet of Waynesville

Got me in right at my service appointment time and service was completed ahead of time promised. Everyone was friendly! Definitely will be back. service was completed ahead of time promised. Everyone was friendly! Definitely will be back. More

Service department kept me informed by phone. There was some delay in obtaining parts, but in and out in 2 days. Warranty purchased from Waynesville Chevy appropriately covered defect. I will c There was some delay in obtaining parts, but in and out in 2 days. Warranty purchased from Waynesville Chevy appropriately covered defect. I will continue to use this service department. Not sure if the Chevy service department is related to the jeep service department next door as it is also Autostar, but that department the worst I have ever used. I purchased 2 cars from the jeep dealership a few years ago and will never return after needing service on 2 occasions with that department holding my vehicle for up to 1.5 and 2 months, unprecedented in my experience with any major dealerships in my lifetime. I will continue to shop at the Chevy dealership as long as they are run independently and the service does not mirror the jeep service department. More

Polite staff and wasn’t pushy of over bearing. Was able to assist me with not issue Was able to assist me with not issue More

There is just no customer service. Total technician/mechanic disconnect. They just want you to pay with no questions on what you’re paying for? I sat for three plus hours for an oil ch Total technician/mechanic disconnect. They just want you to pay with no questions on what you’re paying for? I sat for three plus hours for an oil change, tire rotation, and fuel filter change. They were supposed to install new wind deflectors but after 3 hours then told be they ordered the wrong ones. But still better than Harry’s in Asheville! The wait there would have been 8 hours. So what do you do? More

Great people and very pleasant atmosphere it's so different everyone is so polite and helpful different everyone is so polite and helpful More

Pricing was direct and up front, service was timely and efficient. I was able to get my vehicle serviced and my car back by the end of the day. efficient. I was able to get my vehicle serviced and my car back by the end of the day. More

The service team at Autostar is always attentive and kind. Service is quick and timely. kind. Service is quick and timely. More

Very professional and no funny business. Honest sales pitch and a fair deal for both parties. Honest sales pitch and a fair deal for both parties. More

Was able to get me in on an emergency and get me fixed up, Greatful up, Greatful More

I had a wonderful experience getting my new Chevrolet Trax LT. Dawson Griggs was certainly a factor in my choosing to deal locally. He understood exactly what my needs and wants were and helped me get me Trax LT. Dawson Griggs was certainly a factor in my choosing to deal locally. He understood exactly what my needs and wants were and helped me get me a vehicle that was the best fit. I was impressed with how he explained the features of the Trax and how he made me comfortable by explaining the operations on the test drive. He and Juan Arreguin Rojo worked well as a team to get me the optimum arrangement for financing. And from my previous experience with your service department, I am sure my new car will be well cared for. Thank You. More