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AutoStar Chevrolet of Waynesville

Waynesville, NC

4.7
919 Reviews
Autostar Chevrolet of Waynesville is your trusted Chevy dealer conveniently located in Waynesville, near the Asheville, Arden and Hendersonville areas. Autostar Chevrolet of Waynesville is one of five dealerships harboring the AutoStar USA name. We know your time is valuable, and that's why we offer choices based on what works best for you. If you're looking to shop online, we have an easy to navigate website featuring an array of options. If we can be of any assistance while visiting us online, contact us though the online form and we will promptly reply. Of course, if you'd prefer a more personal approach, we have an exceptional staff ready to help you the second you step through our dealership's door.
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285 Hyatt Creek Rd

Waynesville, NC

28786

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Showing 919 reviews

December 31, 2023

I have 2022 Chevrolet Traverse 9,000 miles. My battery was dead service techs could not determine what caused my battery to drain and would not replace the battery. More

by lptlanguages
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Holly Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Riffe
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

lptlanguages, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 30, 2023

auto Star canceled my appointment because they need to have my car for several days. Because of work I don't have several day6 back to back to be without a vehicle. I had to reschedule for another time More

by THOMASREAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Villarreal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

Thomas, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

December 30, 2023

Sales was very cooperative during the telephone contacts. It’s very difficult deal across state line and taxes. I’m satisfied with the outcome. More

by data174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Payne
Jan 02, 2024 -

AutoStar Chevrolet of Waynesville responded

DATA174, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 26, 2023

Caleb was my salesman and he was extremely knowledgeable and helpful. It was my first time purchasing a new car and he made the experience easy and quick! Thank you Caleb! More

by sissonshannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Caleb Spomer
Dec 26, 2023 -

AutoStar Chevrolet of Waynesville responded

sissonshannon, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 22, 2023

Very helpful staff members. Requested an appointment and they were able to give it to me. Service is great More

by SCBIANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol
Dec 26, 2023 -

AutoStar Chevrolet of Waynesville responded

SCBIANCO, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 22, 2023

Brandon, Caleb, Jenny, Dustin, literally everyone at AutoStar Waynesville was so pleasant and not pushy at all. We went to Asheville Chevrolet to “shop around” and will never be back to them due to the More

by Tiffany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, James Miller, Caleb Spomer
Dec 26, 2023 -

AutoStar Chevrolet of Waynesville responded

Tiffany, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great car-buying experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us.

December 15, 2023

Cailb made a trip to my house because i cannot drive at night. Was a lot safer for me More

by sonar48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Spomer
Dec 18, 2023 -

AutoStar Chevrolet of Waynesville responded

sonar48, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 15, 2023

Good hard working guys and girls there they will do their best to get you in to a car if possible these guy rock so thanks for everything. More

by Anthony Owenby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

AutoStar Chevrolet of Waynesville responded

Anthony, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 14, 2023

I had a wonderful experience throughout the whole process here. Everyone we spoke to was fantastic, friendly, and more than willing to help us! Brandon was fantastic to work with and was extremely helpful in More

by J Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Buchwalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

AutoStar Chevrolet of Waynesville responded

J Lee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 13, 2023

Jennie and Chandler helped me and my wife buy a 2021 Toyota Highlander. They made the purchasing the vehicle really easy. Jennie is very nice and very knowledgeable about vehicles. More

by bufordeaster42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Blankenship, Jenni Rish
Dec 14, 2023 -

AutoStar Chevrolet of Waynesville responded

bufordeaster42, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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