AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Appointment Oil Change I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oi I've been a customer since 2010, I've always bought an oil change contract. Up until recently a customer could drive into this location and have an oil change and be on your way within 20-30 minutes. Not so now, I did as I always have done but was not told there was a new appointment policy requirement. On that day I was there 1 hour and 30 minutes. The next time I made the required appointment, I was there 1 hour and 15 minutes. Wow, I saved 15 whole minutes by making an appointment. There was an Express oil change, but no more even though there is a sign on the bay doors that indicate Express oil change... I don't know what happened but maybe this dealership should hire back the people who once worked for them to change oil, since they seemed to do a better job for the customer. If you make an appointment, the oil change should never take more than 30 minutes, if the dealership does not have a person that knows how to schedule then hire a new one. If the oil change people cannot change oil and top off fluids within 30 minutes hire new ones who can. I will not be purchasing another oil change contract, since I can go to any place and be in and out within 30 minutes. I will be purchasing a new vehicle within the next year, even though I love the dodge avenger, I will consider different vehicles and a different dealership. A long time customer is gone,,, car dealerships are on every corner. I have had every major vehicle recommended work done here as well but no more. I will take my money elsewhere More

My experience was amazing !! I went to auto star with not to good credit, and my salesman John Buckner made sure I left satisfied. He stayed on top of things and Im very blessed! I went to auto star with not to good credit, and my salesman John Buckner made sure I left satisfied. He stayed on top of things and Im very blessed! Thank you AutoStar More

Our new Jeep! We really are blessed to work with Manny. He was great! He did everything he could to get us in the car we wanted/needed. We love the jeep we got, bu We really are blessed to work with Manny. He was great! He did everything he could to get us in the car we wanted/needed. We love the jeep we got, but would love to work with Manny again when the time comes for another vehicle! Thank you so much. You made us feel like part of the family even down to playing with our daughter. It was a wonderful experience. More

It was the best car buying experience of my Chris William made it so easy in and out with in few hours we drove off with the new car made it so easy in and out with in few hours we drove off with the new car More

John Buckner was our salesman. Very good man, knowledgeable, kind, funny! We enjoyed trading our car for a van with him. He treated us like gold!! Thank you AutoStar! Anddd, when we've gotten o knowledgeable, kind, funny! We enjoyed trading our car for a van with him. He treated us like gold!! Thank you AutoStar! Anddd, when we've gotten our oil changed in the past your service department was also kind and friendly. Thank you all!! More

Was traveling and called for an appointment on Saturday. Very courteous both on phone and in shop. Had oil changed and tire rotation. Was pleased for a non planned stop. Very courteous both on phone and in shop. Had oil changed and tire rotation. Was pleased for a non planned stop. More

We have a "new" truck! We purchased a 2016 Ram Hemi and my blood pressure actually remained intact. Michael Letterman was our salesperson and did a great job. Even though We purchased a 2016 Ram Hemi and my blood pressure actually remained intact. Michael Letterman was our salesperson and did a great job. Even though the truck we were expecting to purchase had already been sold, we still found my husband's "forever truck". We are thrilled with our purchase. More

I was looking for a preowned jeep and I found it at this dealership and at a great price. I like the cleanliness of the place and wide selection of vehicles to test drive. dealership and at a great price. I like the cleanliness of the place and wide selection of vehicles to test drive. More

A Dealership For The People Tired of going to a dealership and being given the go around? Being made a bunch of empty promises just to waste your entire day at a dealership and t Tired of going to a dealership and being given the go around? Being made a bunch of empty promises just to waste your entire day at a dealership and then having nothing to show for it? Go to AutoStar of Waynesville, they treat you like family and won’t waste your time. They are completely transparent from the get go and have your best interests at heart when getting you into a new vehicle. I highly recommend working with Chris Williams, he knows his stuff and will treat you like family from the moment your feet hit the welcome mat. More

Satisfied purchase Very friendly and helpful staff; they were able to stay within an affordable budget and we left with a purchase that e were very happy with. Very friendly and helpful staff; they were able to stay within an affordable budget and we left with a purchase that e were very happy with. More