AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville

Very knowledgeable and kind people, never felt pushed or rushed, took the time to ensure we understood the entire process rushed, took the time to ensure we understood the entire process More

Customer service is absolutely ridiculous and they treat us like idiots and lie to us about what is wrong with the vehicle. I will never refer anyone else to auto star us like idiots and lie to us about what is wrong with the vehicle. I will never refer anyone else to auto star More

When calling to make an appointment to have my car repaired, was told they didn’t make appointments-just be here at 8 when we open and they would take me wherever I fell in line-was also told I would repaired, was told they didn’t make appointments-just be here at 8 when we open and they would take me wherever I fell in line-was also told I would have to wait outside because the waiting room was still being renovated. I didn’t mind this because I was going to have a rental pick me up. So after speaking to whomever has answered their phone that day; I made the arrangements. This was on a Friday and they are closed weekends so on Monday I was there, second in line…. The doors opened at 8 sharp and I was instructed to pull my car in to be greeted by a gentleman by the name Jason. He asked if I had an appointment and I proceeded to tell him about the call i had made Friday and what I was told. Jason was so courteous in how he handled my situation and kept me informed throughout the time my vehicle was being repaired. Thank you so much Jason for being so professional and courteous. More

Best car buying experience ever! Austin was great and helpful. Will buy again from them. Austin was great and helpful. Will buy again from them. More

I have a cross country trip scheduled and the service crew was able to get my Jeep ready to go. crew was able to get my Jeep ready to go. More

Great service. Very knowledgeable employees. Very timely completion. Love the updates and communication throughout the service. Super team!!!! Very knowledgeable employees. Very timely completion. Love the updates and communication throughout the service. Super team!!!! More

We loved our experience, Kaitlynn was INCREDIBLE! ! She made us feel like family. We left happy customers with TWO new vehicles!! ! She made us feel like family. We left happy customers with TWO new vehicles!! More

This is my 3rd time at thi dealership and I can say they will help you to get what you need! They were all pleasant and very helpful. And they worked hard to be fast too! I really enjoyed buying my Jeep the will help you to get what you need! They were all pleasant and very helpful. And they worked hard to be fast too! I really enjoyed buying my Jeep there!! More

Kaitlynn was AWESOME! ! She was so easy to talk to, she listened to our wants and needs!! Out of 5 stars she’s a 10 star! I will refer family and friends to stop in to see ! She was so easy to talk to, she listened to our wants and needs!! Out of 5 stars she’s a 10 star! I will refer family and friends to stop in to see Kaitlynn @ Auto Star Waynesville NC More

I received the best customer service! Things got a bit crazy with some paperwork, not on their end, and everyone remained professional and worked hard to get it all figured out! I will be Things got a bit crazy with some paperwork, not on their end, and everyone remained professional and worked hard to get it all figured out! I will be recommending this dealership! More