AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

We were visiting from out of town and had an issue with our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date abo our vehicle. Traci Massey went above and beyond to help us out. From the moment we arrived until the work was complete, we were kept up to date about the issue, what needed done and the progress of the repairs. This is the best experience with Jeep service we have had in the 3 yrs owning our car. More

I've been a regular at your dealership for fifteen years now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual te now--even before it became AutoStar, and the service and outstanding treatment I receive by both my service advisor, Brian, and my preferred usual technician, Donnie, as well as my "parts" manager, Kelvin, are all the very best! I always feel, whatever my problem may be, is of utmost importance to them as it is to me! I thank them all for their genuine concern and helpful attitude resulting in my quick, timely service and/or repairs! I'm not sure of Donnie's or Kelvin's last names as we're on a first name basis---But I gave five stars below, of course to Brian Sullivan as well as Donnie Williams and Kelvin Coval assuming it's the people I mentioned above! More

Friendly staff, short wait time, vehicle service was excellent, comfortable waiting area, clean bathroom and an overall pleasant experience excellent, comfortable waiting area, clean bathroom and an overall pleasant experience More

Convenient and reliable. Pricing is a bit excessive. $75.00 for an oil filter and $30.00 labor charge is ridiculous. Pricing is a bit excessive. $75.00 for an oil filter and $30.00 labor charge is ridiculous. More

Serviced 2017 Ram #1500 53k new brakes n oil change this week - everyone I came into contact with from service to parts to cashing out were outstanding - thx week - everyone I came into contact with from service to parts to cashing out were outstanding - thx More

They done al the work that need to be done with reasonable time and had a good experience reasonable time and had a good experience More

Brian was wonderful and answered any questions I needed answered. They was very professional and understanding. answered. They was very professional and understanding. More

Brian and the AutoStar Service Department are the best! You are always greeted with a smile. Brian remembers me, and my car, every time I go. They always get me in and out as quickly as possible. I will no You are always greeted with a smile. Brian remembers me, and my car, every time I go. They always get me in and out as quickly as possible. I will not take my car anywhere else! More

We have not had good luck with the 2023 Jeep Rubicon we ordered. We have now taken back twice and we have been treated greatly. Brian Sullivan is truly above and beyond. We appreciate him so! ordered. We have now taken back twice and we have been treated greatly. Brian Sullivan is truly above and beyond. We appreciate him so! More

Check in was easy, the waiting room was fantastic. Service was excellent and everyone was super friendly and helpful! Service was excellent and everyone was super friendly and helpful! More