Brian Sullivan
Service Advisor
AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville
280 Hyatt Creek Rd.
Waynesville, NC 28786
134 Reviews
Write a Review134 Reviews of Brian Sullivan
May 08, 2026
Love working with these folks, best service team from my Travato and Rubicon. Not many Travato service dealers and glad they are so close. Travato and Rubicon. Not many Travato service dealers and glad they are so close. More
Other Employees Tagged: Miranda Schmidt
May 07, 2026
Had an appointment and was taken in right away. Everyone was pleasant. Took awhile after the jeep was done to get the paperwork to pay the bill. It was a good experience. Recommend them Everyone was pleasant. Took awhile after the jeep was done to get the paperwork to pay the bill. It was a good experience. Recommend them More
Other Employees Tagged: Cashier not sure of her name was very nice
April 22, 2026
I only came to Autostar because they claimed they were having a sale on tires. They claimed you could buy three tires and get one free. Even with this apparent sale, I only saved about $100 off the total having a sale on tires. They claimed you could buy three tires and get one free. Even with this apparent sale, I only saved about $100 off the total purchase as opposed to going to my normal tire store. When I dropped off the truck, I was told it would take about two hours to complete the mounting and balancing. I arrived 2 1/2 hours after they began and was told that my truck is close to being finished, but everyone was at lunch and therefore they would not return until 1 o’clock. I finally got my truck back four hours later and although I am happy with the tires whoever installed them put 80 pounds of pressure in the back tires and only 60 pounds in the front tire clearly they did not take much care in their performance. The young lady who checked me out on the other hand was very apologetic and very friendly so I appreciated her attempt at salvaging my experience. I would not recommend Autostar to any of my friends who are looking for tires. More
Other Employees Tagged: Amy Edwards
April 13, 2026
When I arrived at AutoStar with my ram 1500, Brian took care of me right away. He was sincere and polite. Brian kept me and my wife updated while we were in the waiting room. The man DEFINITELY should get care of me right away. He was sincere and polite. Brian kept me and my wife updated while we were in the waiting room. The man DEFINITELY should get a raise. I will check on that the next time I come. More
April 03, 2026
The technician that was working on my vehicle did an excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all excellent job and Brian the service writer keep me up to date on the progress as I did have to wait a day for max care to pay there part . All in all my vehicle has not seen any other repair shop so they have all my records on this vehicle . I also plan to keep our 25 compass maintenance there at this dealership . So far I've never had a problem with the service department More
Other Employees Tagged: Brooke Jones, Robert Austin, Miranda Schmidt, Courtney Griffith, Kelvin Justice, Terry Sheehan, Donnie Williams

