AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Dropped SUV off at 9AM. Oil change and tire rotation went with no problem I assume. Told my wife to pick up the suv when they call the job is done. Got home at 5:30, no car, Oil change and tire rotation went with no problem I assume. Told my wife to pick up the suv when they call the job is done. Got home at 5:30, no car, no call she said. We rushed to the dealership. 6:05PM SUV parked outside the service doors. Service staff gone. Went inside and met with sales staff. Went to the back, by miracle the service cashier is leaving late and walking out the door. She was kind enough to return behind the counter, find the keys, print the no charge, under warranty papers. Went to the SUV, vehicle unlocked, with our ottoman we picked up from the store that morning on the way to the dealer. $900 price tag, to be in car all night unlocked. More

Good ? ??? The people were nice and helpful. Service was quick. Bathrooms are always serviced well. The waiting area isn't great and could use more thought i ??? The people were nice and helpful. Service was quick. Bathrooms are always serviced well. The waiting area isn't great and could use more thought in the design. More

Very friendly, helpful and knowledgeable. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. More

Super fast and effective at finding the issues causing and preventing any future issues as well and preventing any future issues as well More

They bought my car for $16,000 then listed it for $25,000. I was ran around to look at vehicles just to be told they were not available. A lot of my time was wasted. $25,000. I was ran around to look at vehicles just to be told they were not available. A lot of my time was wasted. More

They were nice. Surprised at the price. Replaced a battery...very expensive! I was shocked at the cost. Surprised at the price. Replaced a battery...very expensive! I was shocked at the cost. More

The experience was good overall. The dealership left trash in my vehicle that I had to clean up The dealership left trash in my vehicle that I had to clean up More

attentive, pleasant and respectful I enjoyed the experience and professionalism that is always exhibited when I require vehicle service experience and professionalism that is always exhibited when I require vehicle service More

very pleasant It's was very pleasant. The service person came to me as soon as my truck was completed and got me on my way. I will definitely use this service center again. The service person came to me as soon as my truck was completed and got me on my way. I will definitely use this service center again. More

Great no complaints I thought that the service was great and I have no complaints about the service that was received and I have no complaints about the service that was received More