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AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

Waynesville, NC

4.5
471 Reviews
Call Service Center (828) 452-2841

471 Reviews of AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville - Service Center

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January 24, 2024

Good ? ??? The people were nice and helpful. Service was quick. Bathrooms are always serviced well. The waiting area isn't great and could use more thought i More

by BIRDTOWNREP
Recommend Dealer
Yes
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Jan 25, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

BIRDTOWNREP, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 18, 2024

Very friendly, helpful and knowledgeable. Nathan Patrick and Paul were willing to work me to ensure I got what I was looking for in a truck. More

by ritchiewester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Frattini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenni Rish, Nathaniel Patrick
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

ritchiewester, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 17, 2024

Super fast and effective at finding the issues causing and preventing any future issues as well More

by natpatrick116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

natpatrick116, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

They bought my car for $16,000 then listed it for $25,000. I was ran around to look at vehicles just to be told they were not available. A lot of my time was wasted. More

by MASTERWILL340
Recommend Dealer
No
Employees Worked With
Brian Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

MASTERWILL340, We sincerely appreciate you taking the time to share your experience at Autostar USA. Your feedback is vital in helping us improve our services. We understand that financial matters are of utmost importance, and we apologize for any confusion that may have arisen. Please know that we are committed to ensuring accurate and transparent transactions for all our customers. If you have any further questions or would like to discuss your concerns, we are here to assist. Please feel free to reach out to us directly at 828-452-2841. Thank you for choosing Autostar USA, and we look forward to the chance to better serve you in the future.

January 15, 2024

They were nice. Surprised at the price. Replaced a battery...very expensive! I was shocked at the cost. More

by Alicerice54
Recommend Dealer
Yes
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

Alicerice54, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 15, 2024

The experience was good overall. The dealership left trash in my vehicle that I had to clean up More

by jimmy1010
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

jimmy1010, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

January 14, 2024

attentive, pleasant and respectful I enjoyed the experience and professionalism that is always exhibited when I require vehicle service More

by DLW
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DLW, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 14, 2024

very pleasant It's was very pleasant. The service person came to me as soon as my truck was completed and got me on my way. I will definitely use this service center again. More

by DHOLLAND10
Recommend Dealer
Yes
Employees Worked With
I can't remember hid name
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

DHOLLAND10, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 13, 2024

Great no complaints I thought that the service was great and I have no complaints about the service that was received More

by SLICKJOE
Recommend Dealer
Yes
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Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

SLICKJOE, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

January 13, 2024

They are always kind and helpful. They take good care of my jeep. Thank you More

by RYANPAULTITMAS
Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sullivan
Report | Print
Jan 15, 2024 -

AutoStar Chrysler Dodge Jeep Ram Fiat of Waynesville responded

RYANPAULTITMAS, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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