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AutoStar Chrysler Dodge Jeep Ram of Hendersonville

Hendersonville, NC

Overview
Employees
Reviews
4.7
1,540 Reviews
AutoStar Chrysler Dodge Jeep Ram of Hendersonville is the place to go for all your new and used car needs. Come visit our showroom and test drive one of our quality new or used vehicles. Enjoy exceptional customer service from our sales consultants who will be with you at every stage of the ownership process. Please visit www.hendersonvilleram.com and join our online communities. There we offer news, promotions, events, specials and prizes which are only available online. Come see why AutoStar Chrysler Dodge Jeep Ram of Hendersonville is Worth The Drive! AutoStar Chrysler Dodge Jeep Ram of Hendersonville 401 Duncan Hill Rd Hendersonville, NC 28792
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401 Duncan Hill Rd

Hendersonville, NC

28792

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Showing 1,540 reviews

November 30, 2023

The sales staff were nothing but crooks. They lied about everything, just to sell me a truck. More

by marcnabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Agne
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Marcnabe, We appreciate your feedback regarding your recent experience at Autostar USA. Your insights are essential in our ongoing commitment to provide exceptional service. We sincerely apologize if you felt that our level of professionalism did not meet your expectations during your visit. At Autostar USA, we consider professionalism a cornerstone of our operations, and we deeply value the trust you place in us. Your comments have been taken to heart as we continually refine our customer interactions. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to reach out to us directly at 828-452-2841. We are dedicated to ensuring your satisfaction and addressing any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

November 30, 2023

So appreciated the straight forward way the folks at this dealership worked with me, especially Jaylynn James in sales and Devin Smith on the business side. No games or gimmicks, just a good honest deal. More

by MG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylynn James, Devin Smith, Weston Mccurry
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Dec 04, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MG, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 29, 2023

This is the second vehicle we have gotten from Hendersonville Dodge, Jeep, Ram and we will be back for sure. More

by rememberingwhen2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooke Jones, Austin Hendrick, Cameron Sawtelle
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Nov 29, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

rememberingwhen2003, Thank you for writing a review! We appreciate your business, welcome to the Autostar Family!

November 28, 2023

Great people. JJ was fantastic. Everyone was helpful. I am super happy with my purchase. More

by jamieallencanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylynn James
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Nov 28, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jamieallencanton, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 26, 2023

All the employees that I have worked with at Auto star dealership have been very professional and accommodating. I would recommend this dealership to anyone looking for a Dodge Jeep dealership More

by DENNIS2460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hamrick
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Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Dennis, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 22, 2023

Very helpful in scheduling and processing the annual inspection. I always receive good, attentive service at the dealership from everyone from the person scheduling the work, to performing it, and final More

by David
Recommend Dealer
Yes
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Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

David, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 21, 2023

Everyone at Auto Star was kind, honest, and wonderful to deal with. I highly recommend buying from Auto Star. More

by ALW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin "SWAG" Sweigard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaylynn James, Weston Mccurry
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Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

ALW, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 19, 2023

Called me before working on vehicle and explained what needed to be done and then continued servicing my son car. More

by gmnewnam
Recommend Dealer
Yes
Employees Worked With
I think his name was Keith or Kevin service Manager in Hendersonville
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Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

gmnewnam, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 19, 2023

Don't understand how it takes 1. 5 hours for oil change tire rotation an inspection If it weren't for yhe warranty I'd go somewhere else or do oil change myself More

by BLOWE58
Recommend Dealer
No
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Nov 19, 2023 -

BLOWE58 responded

Yes thats it

Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

BLOWE58, Thank you for sharing your recent experience at Autostar USA. Your feedback is crucial to our ongoing efforts to enhance our services. We apologize for any delays you encountered during your visit. Timeliness is of great importance to us, and we understand the impact it has on your experience. Your comments have been duly noted, and we will use them to further improve our efficiency. Should you have any additional concerns or would like to discuss your experience in more detail, please feel free to contact us directly at 828-452-2841. Your satisfaction remains our priority, and we're here to address any issues you may have. Thank you for choosing Autostar USA, and we hope for the chance to serve you more promptly in the future.

November 18, 2023

The service department took care of my truck on time and as promised, thank you so much More

by bigcountryloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Klein, John Hamrick
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Nov 27, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

bigcountryloy, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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