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AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

Hendersonville, NC

4.5
331 Reviews

331 Reviews of AutoStar Chrysler Dodge Jeep Ram of Hendersonville - Service Center

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June 15, 2023

The sales department is very reliable but the service department is lacking. I have a 2020 Ram 1500 pick up truck and i have a water leak around the back window. Autostar has had my truck on two differen More

by MRHUDSON62489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Klien, Robert Austin
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

MRHUDSON, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 15, 2023

In and out. No wait time, excellent service and staff was awesome along with service dept More

by doralee68@bellsouth.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Bare, Jaylynn James
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Doralee, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 14, 2023

Nice people-fair and accurate in pricing. First dealer who hasn’t “tried” to rip me off just for being a lady. James in service is awesome. More

by INFO@ASHEVILLEBEECHARMER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Bee Charmer, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 14, 2023

James at Autostar was a great person to work with. Autostar was able to get me in when others could not and we’re able to take care of my truck! More

by David Belzak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

David, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 13, 2023

Never addressed my initial questions on several occasions. Work sloppy. Left tools, loose parts. Never cleared codes. More

by MARSHALLPB
Recommend Dealer
No
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Marshall, We sincerely regret that you have had a negative customer experience here at Autostar. If you are willing, please reach out to us directly at (828) 452-2842. We look forward to hearing from you.

June 13, 2023

Got it diagnosed same day it was towed in. Called me same day. Checked with my warranty company for coverage. One day to get part. More

by Jchalifour
Recommend Dealer
Yes
Employees Worked With
James
Jun 19, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Jchalifour, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 11, 2023

Excellent and fast service. The rep mike was great courteous and very helpful. Thanks again. More

by CAROLINALABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

CarolinaLabs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 09, 2023

Great dealership experience. They always make me feel like a priority. The place is a mess right now, but that is a good thing as they are making the effort to do a major renovat More

by RHUGHESJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Klein
Jun 13, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

RHUGHESJR, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

May 29, 2023

Best service department, also timely calls for updates on repairs and competitive pricing on parts overall great experience! More

by waltkobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Waltkobs, Thank you for writing us a review, we appreciate your business!

May 29, 2023

Best service department, also timely calls for updates on repairs and competitive pricing on parts overall great experience! More

by waltkobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Jun 01, 2023 -

AutoStar Chrysler Dodge Jeep Ram of Hendersonville responded

Waltkobs, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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