AutoStar of Sylva

Wonderful, knowledgeable staff. Was very helpful, and was able to get my payment within my budget. Was in and out in less than 3 hrs. Thank you so much. able to get my payment within my budget. Was in and out in less than 3 hrs. Thank you so much. More

This wasn’t like a business, these two individuals Jenni and Steve were more like family. Warm and positive and most importantly welcoming. I will definitely buy from these individuals again and send as man and Steve were more like family. Warm and positive and most importantly welcoming. I will definitely buy from these individuals again and send as many people as I can their way. More

Wonderful people! Wonderful service, answered every question I had and they were very informative and really did a solid and helped me drive off with my new car even with the challenges I had, 10/10 wo question I had and they were very informative and really did a solid and helped me drive off with my new car even with the challenges I had, 10/10 would recommend them!!! More

I live in Northern California and had been on a quest to find a gently used Toyota Tacoma. I decided to expand my search nationwide through the Carfax site. I saw the exact truck I wanted at AutoStar of Syl find a gently used Toyota Tacoma. I decided to expand my search nationwide through the Carfax site. I saw the exact truck I wanted at AutoStar of Sylva. And the price was so much lower than similar trucks near where we live. I sent an email inquiry about the truck and I received a response from Brooke Banks within minutes. I called her and told her my idea of buying the truck and having it shipped to us. She told me that was absolutely possible and then emailed me a purchase agreement and overnighted the papers to fill out and sign. There was no haggling over the price of the truck and no hidden fees. They even gave me an internet sale price which was a few hundred dollars less than the listing price. I had a mobile mechanic come there and check the truck out for my peace of mind since I couldn’t be there. And it checked out great with an A. Brooke and Shane made the process of buying a truck out of state easier than I ever imagined. I didn’t even have to leave my house except to go to the UPS store to mail back documents and to the bank to get a cashiers check. Brooke and Shane were honest and polite and it was always great to hear their southern accents when we spoke on the phone. We don’t get to hear that often here in California. Shane was in constant communication with me throughout the buying process and quickly answered any questions I had. I would not hesitate to purchase a vehicle from AutoStar again. I saved thousands of dollars buying from them. More

This was the most pleasant auto buying experience I have ever had. I was in contact with Shane, Brook and Amanda. They were professional, courteous and very helpful and efficient. Awesome experience. ever had. I was in contact with Shane, Brook and Amanda. They were professional, courteous and very helpful and efficient. Awesome experience. More

Best experience I’ve ever had a big thank you to Shane King he got me in the truck I’ve been looking for. It was an all around great experience King he got me in the truck I’ve been looking for. It was an all around great experience More

Excellent customer service and very professional staff. I had been looking for a new truck for several weeks and Auto Star of Sylva had a Toyota Tundra on their website that I was interested in test driving I had been looking for a new truck for several weeks and Auto Star of Sylva had a Toyota Tundra on their website that I was interested in test driving. From my first interaction with Amanda and Shane I was impressed with their professionalism and customer service...they were not pushy salespeople like other places I had recently visited. The test drive process was simple and friendly. The Tundra turned out to not be what I wanted. So they told me about a Dodge RAM which was similar in description to what I told them I was shopping for. They were right. My search for a new vehicle ended right there. They allowed me an extended test drive which was a first for me and that reinforced my decision. Amanda is perfect at what she does and she was amazing to work with. I work in customer service and I don’t normally do reviews but I feel the need to praise Amanda, Shane and the entire staff at Auto Star including the people I spoke with at their Hendersonville location that set up my test drive and called to make sure everything went well. I am very happy to have gone to this location for a test drive and even happier to have bought my truck from them. I would recommend them to anyone and I certainly would do business with them again. More

Just purchased my second vehicle from Shane and I wouldn’t go anywhere else. I highly recommend him to all of our friends, family, and co-workers. wouldn’t go anywhere else. I highly recommend him to all of our friends, family, and co-workers. More

I had been to the Waynesville lot previously and felt pressured by them. I decided I would give the lot in Sylva a chance. I never felt any pressure from them they let me test drive the truck and let me pressured by them. I decided I would give the lot in Sylva a chance. I never felt any pressure from them they let me test drive the truck and let me go at my own pace. They were extremely helpful during the whole thing. They listened to what I wanted to accomplish and got me in to the truck I wanted. More

Our salesman Shane was very personable and did not badger us about a sale. I have been to dealerships where I felt pressured, pursued and annoyed; not here. Shane was there though when we had questions with us about a sale. I have been to dealerships where I felt pressured, pursued and annoyed; not here. Shane was there though when we had questions with answers. I recommend this dealership as I had a great car buying experience. More