AutoStar of Sylva

Friendly and professional,. Made the process simple to understand and had me in a truck better than what I was originally looking for Made the process simple to understand and had me in a truck better than what I was originally looking for More

Thank you Ian and Juan for helping us. You guys were great to work with and went the extra mile with the financing options friends and family.. I will recommend you to all our You guys were great to work with and went the extra mile with the financing options friends and family.. I will recommend you to all our More

Juan Rojo, the sales rep, and Ian Manning, the manager, did a great job of answering my questions and walking me through the process of purchasing my vehicle. Both were very pleasant and professional. I wo did a great job of answering my questions and walking me through the process of purchasing my vehicle. Both were very pleasant and professional. I would definitely recommend this dealership to others based on my experience. More

I live 3 hours away from Autostar and found my car online. My first contact with Autostar was with Austin in Internet Services. He was extremely helpful and put me in touch with Juan, who drove the ca online. My first contact with Autostar was with Austin in Internet Services. He was extremely helpful and put me in touch with Juan, who drove the car, took pictures and shared his impressions with me. After Juan's assurance that the car was in good shape, Ian gave me a ballpark estimate on my car's trade in value. I drove down and purchased the car in just a few hours. Everything was straight forward. There was no sales pressure and they gave me plenty of time to be sure I was comfortable with my purchase. I highly recommend Autostar of Sylva. (Due to a mix-up, I also stopped at Autostar of Waynesville where I was treated very disrespectfully. At Sylva, I was treated very respectfully.) More

Absolutely Outstanding! Extremely professional and courteous. Great facility, we'll organized. Overall wonderful buying experience@ Thanks! Extremely professional and courteous. Great facility, we'll organized. Overall wonderful buying experience@ Thanks! More

Very fast and easy service, they worked with us in any way they're able. way they're able. More

Juan Rojo was awesome got me the car I wanted for a great price and a friendly bunch. I would recommend them for sure price and a friendly bunch. I would recommend them for sure More

Staff was very helpful & informative. I would certainly recommend the dealership to others. Two issues I have… 1) the owners manual was NOT in the car or glove compartment, although I would certainly recommend the dealership to others. Two issues I have… 1) the owners manual was NOT in the car or glove compartment, although I was told it was in the car, when Juan gestured that it was in the glove compartment, but it’s not in vehicle! 2) The right side mirror on the vehicle is hazy, so it needs to be corrected or replaced! I tried to wipe it, but the haze remains!! Very dangerous situation when I was driving home! 3) I am returning to the dealership as they are going to fix the haze & fogginess in the Right headlight. 4) Ian is giving me the second key fob for the vehicle as at time of purchase I only received 1 key fob. When the above items are handled as promised I will be totally satisfied. Thank you. More

First time visiting Auto Star after finding the car online and our purchase was quick and painless. online and our purchase was quick and painless. More

Excellent service, friendly, helpful, kind and NOT pushy! Would absolutely recommend to friends and family! Would absolutely recommend to friends and family! More