
Autobahn Motors
Belmont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They recommended thousand of dollars of "critical" repairs.. Received second opinion which was repairs that had been recommended were not needed. Autobahn said: Engine Mounts Collapsing - $1,64 repairs.. Received second opinion which was repairs that had been recommended were not needed. Autobahn said: Engine Mounts Collapsing - $1,640.80 - second opinion said not needed. Boot Torn on Ball Joint - $1,217.80 - second opinion said not needed Reseal Front Cylinder Head Covers -$1,576.74 -done under warranty. Now wonder if it was necessary? Gas cap replacement - $116.73 - done by others for $59.33 Josh was "great". Must be a tough job delivering less than ethical information to his customers. More
exceptional service. I was at dealer service department for my car's schedule maintenance. My adviser Joe took care of me very well. He is friendly, very professional and honest guy. Exceptional service. A for my car's schedule maintenance. My adviser Joe took care of me very well. He is friendly, very professional and honest guy. Exceptional service. Also the car loaner department personal is very well trained and provided me the best customer experience. They always answer my questions about latest new arrival with Mercedes family. Plus they took care of my car very well. Service technician know what they are doing. once this place perform a service on my car I don't have to worry about it at all. Work was done on time as promised. Time is very important to all of us and this dealer knows time is money and take care of their customers always. I highly recommend this dealership to anyone. Go with confidence to this place. They don't play games. Very trustworthy place. More
I took my car in for service. It was a very smooth process. Skip was my adviser and he was great at explaining what needed to be done and he was able to answer all my questions. I am very happy with m process. Skip was my adviser and he was great at explaining what needed to be done and he was able to answer all my questions. I am very happy with my service. More
Bought my 2nd MBZ here, Excellent service from Vivian, Ernesto, and Omar. It was very late and they patiently waited for me, still willing to show me the techs in the car even it was way after hours. I Ernesto, and Omar. It was very late and they patiently waited for me, still willing to show me the techs in the car even it was way after hours. I will definitely be coming back for more cars! More
Service was excellent and our service rep, Josh Cassettari, communicated clearly and made sure the work was done promptly and professionally plus the dealership provided us with a loaner car which Cassettari, communicated clearly and made sure the work was done promptly and professionally plus the dealership provided us with a loaner car which we really appreciated. More
My service advisor was friendly, courteous, and provided me with all the information and price to determine the best service for my vehicle. Excellent Service! me with all the information and price to determine the best service for my vehicle. Excellent Service! More
Around Dec 2020, I emailed David to see if the dealership has an allocation for a custom build 2021 GLA. David was initially quick to respond. But when I emailed him the custom build, I didn't hear back from has an allocation for a custom build 2021 GLA. David was initially quick to respond. But when I emailed him the custom build, I didn't hear back from him for three months. I just called yesterday, and today I called to leave a voice message. Still no response. Perhaps he thinks that custom build was not a dollar amount "worthy" of his time..even though I'd say my desired car does include additional options, so it's not just a base model. At least if he was not interested, he could have had respectfully referred me to a different co-worker. More
FANTASTIC SERVICE and follow up. This place is a class act. Took my car in for service. The process was seamless, efficient and accurate. I appreciate my Service Advisor Johnny Lam who makes himself av act. Took my car in for service. The process was seamless, efficient and accurate. I appreciate my Service Advisor Johnny Lam who makes himself available at all times to answer questions. Service was completed in the time promised and as always the service I received as your customer was exemplary. More
I was very extremely satisfied with the routine maintenance on my vehicle. The overall experience was fantastic from drop off to pick up. Excellent Team! maintenance on my vehicle. The overall experience was fantastic from drop off to pick up. Excellent Team! More