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Autobahn Motors

Belmont, CA

4.8
806 Reviews
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700 Island Pkwy

Belmont, CA

94002

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Showing 806 reviews

September 28, 2020

Safety and Responsiveness are key while Pandemic is full force... they score 5.0 on both... Ralph Carrasco was a great detective figuring out that that me back a manicured machine.... thanks Autobahn Team! More

by Nagromt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Carrasco
Sep 30, 2020 -

Autobahn Motors responded

Nagromt, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

September 24, 2020

Autobahn service advisor Johnny Lam is an absolute pleasure to work with. Communicative, transparent, and makes you feel like you and your car are important. He has gone above and beyond to help with More

by L.H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lam
Sep 28, 2020 -

Autobahn Motors responded

Hello L.h., we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2020

The showroom is beautiful and welcoming. Vivian was knowledgeable and friendly. The sale transaction was smooth and straightforward from our vehicle trade in to finance and purchase. Very positive expe More

by Laura K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Fei
Sep 24, 2020 -

Autobahn Motors responded

Laura K, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2020

Great service and correspondence. Our car was recalled for sun roof repair. They made it very easy by picking up our car, fixing the problem, did a full inspection and washed the car. More

by daisy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Lau
Sep 23, 2020 -

Autobahn Motors responded

Hi Daisy, thank you for taking the time to leave a review for us at Autobahn Motors. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2020

There is a problem with resetting my car clock after my service. It unfortunately happens every time I go in for service when the battery is disconnected. Four times now and counting. The story i get is t More

by fmiddleton
Recommend Dealer
No
Employees Worked With
Several Individuals
Sep 23, 2020 -

Autobahn Motors responded

Fmiddleton, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 896-1944 so we can work towards a resolution.

September 12, 2020

Great customer service, Mark Nissen, my service advisor was very attentive and helpful. He explained to me the details and fixed the issues that I was not able to get done at other dealership. Thanks Mar More

by Yultsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nissen
Sep 15, 2020 -

Autobahn Motors responded

Yultsai, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

September 09, 2020

Autobahn and my service advisor, Johnny Lam, made my service so easy today. Thank you for getting my car done as quickly as possible while still adhering to Covid protocols. At every step, employees wer More

by jennybeeay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lam
Sep 10, 2020 -

Autobahn Motors responded

Jennybeeay, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

September 04, 2020

Impeccable facilities and service. Facility is easy to access and very clean. Loaner car was clean and process easy for check out and in. Service was great! Staff so professional and yet friendly and of c More

by Bmolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loaner Car Staff, Jason Lau
Sep 10, 2020 -

Autobahn Motors responded

Bmolly, your safety and satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2020

Not very happy with your service. Brought in car due to recall sunroof. Was not notify when job was done. Had to call dealer-terrible! More

by very dissatisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Ho
Sep 07, 2020 -

Autobahn Motors responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (844) 896-1944 so we can work towards a solution. Thank you and have a great day.

Sep 07, 2020 -

Autobahn Motors responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (844) 896-1944 so we can work towards a solution. Thank you and have a great day.

September 01, 2020

Great customer service and the salesman is courteous. Only have the issue of the negotiation of the vehicle is annoying just like any other dealerships, I thought Mercedes-Benz should do better in this a More

by sychew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nazari
Sep 04, 2020 -

Autobahn Motors responded

Hello Sychew8, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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