Autobahn Motors

Autobahn Is Always A Class Act! Mark Nissan was the Service Writer who wrote up the work order. Without question his customer service attitude was superb. I have owned many cars, have had dealer experi Service Writer who wrote up the work order. Without question his customer service attitude was superb. I have owned many cars, have had dealer experiences from the East Coast to the West Coast, good and bad experiences. Autobahn and Mark deserve a Minimum Score of 10! They have earned it. Mark was very meticulous, he explained in detail what had to be done. Mark told me he would keep me posted on when my car would be ready, he kept his word. I have encouraged my Mercedes Benz friends to take their cars to Autobahn and ask for Mark. Thank you again for this very positive experience. Joan Lyman More

Safety and Responsiveness are key while Pandemic is full force... they score 5.0 on both... Ralph Carrasco was a great detective figuring out that that me back a manicured machine.... thanks Autobahn Team! force... they score 5.0 on both... Ralph Carrasco was a great detective figuring out that that me back a manicured machine.... thanks Autobahn Team! More

Autobahn service advisor Johnny Lam is an absolute pleasure to work with. Communicative, transparent, and makes you feel like you and your car are important. He has gone above and beyond to help with pleasure to work with. Communicative, transparent, and makes you feel like you and your car are important. He has gone above and beyond to help with our cars big and small issues. More

The showroom is beautiful and welcoming. Vivian was knowledgeable and friendly. The sale transaction was smooth and straightforward from our vehicle trade in to finance and purchase. Very positive expe knowledgeable and friendly. The sale transaction was smooth and straightforward from our vehicle trade in to finance and purchase. Very positive experience! More

Great service and correspondence. Our car was recalled for sun roof repair. They made it very easy by picking up our car, fixing the problem, did a full inspection and washed the car. for sun roof repair. They made it very easy by picking up our car, fixing the problem, did a full inspection and washed the car. More

There is a problem with resetting my car clock after my service. It unfortunately happens every time I go in for service when the battery is disconnected. Four times now and counting. The story i get is t service. It unfortunately happens every time I go in for service when the battery is disconnected. Four times now and counting. The story i get is that the software Has to be reset for the clock and its a big deal to do this. But then it seems there is some techie who knows how to do it and its not really a big deal at all just a lack of knowledge by those doing the service. So now I am waiting to get it fixed once again. This means at least another trip to the dealer. Give me a call when you find the guy who can help make this right with the dashboard clock for a 2009 550 S. Thank You! Also I have to report another incident nthat occurred. I got locked in the dealership at closing and could not get out! Had to call the police who came, did not have a key and could not reach anyone at the dealership to open the gate. Could really not believe this happened. I like the people but sorry t=but i have to rate this a bad experience in service. More

Great customer service, Mark Nissen, my service advisor was very attentive and helpful. He explained to me the details and fixed the issues that I was not able to get done at other dealership. Thanks Mar was very attentive and helpful. He explained to me the details and fixed the issues that I was not able to get done at other dealership. Thanks Mark! More

Autobahn and my service advisor, Johnny Lam, made my service so easy today. Thank you for getting my car done as quickly as possible while still adhering to Covid protocols. At every step, employees wer service so easy today. Thank you for getting my car done as quickly as possible while still adhering to Covid protocols. At every step, employees were efficient and courteous. More

Impeccable facilities and service. Facility is easy to access and very clean. Loaner car was clean and process easy for check out and in. Service was great! Staff so professional and yet friendly and of c access and very clean. Loaner car was clean and process easy for check out and in. Service was great! Staff so professional and yet friendly and of course knowledgeable and helpful, all my questions were answered. COVID-19 precautions put in place were awesome and I felt safe at all times. More

Not very happy with your service. Brought in car due to recall sunroof. Was not notify when job was done. Had to call dealer-terrible! recall sunroof. Was not notify when job was done. Had to call dealer-terrible! More