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Autobahn Motors

Belmont, CA

4.8
807 Reviews
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700 Island Pkwy

Belmont, CA

94002

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Showing 807 reviews

September 01, 2020

Great customer service and the salesman is courteous. Only have the issue of the negotiation of the vehicle is annoying just like any other dealerships, I thought Mercedes-Benz should do better in this a More

by sychew8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nazari
Sep 04, 2020 -

Autobahn Motors responded

Hello Sychew8, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 29, 2020

You guys are the worst. You were disrespectful to my wife and daughter. Your team questioned why we brought our cars in, saying our cars where not part of the US Dept of Transportation recall, despite our ge More

by GWE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Ho
Sep 02, 2020 -

Autobahn Motors responded

Hi Gwe, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (844) 896-1944 when you have a chance. Thank you, and we look forward to hearing from you.

August 28, 2020

My first service on my Mercedes since I bought it a year ago, Autobahn Motors was extremely efficient and professional, experience was excellent, and car completed on schedule. More

by billymcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lam
Sep 02, 2020 -

Autobahn Motors responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 22, 2020

Scammers! I came with a cashiers check, finance manager insisted they needed to run a SOFT credit check, because the cashiers check was to much... They ran a HARD CREDIT CHECK, in fact they ran my credit t More

by Walkerlasonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Omar
Aug 26, 2020 -

Autobahn Motors responded

Walkerlasonia, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 896-1944 so we can work towards a resolution.

August 20, 2020

5 star service. Friendly advisor, expert technician, 5 star service. Friendly advisor, expert technician, quick response time. nice environment. Ralph is a great guy to work with. Super friendly a More

by LarryZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Carrasco
Aug 24, 2020 -

Autobahn Motors responded

Larryz, we're happy you found our staff to be so supportive during your experience here at Autobahn Motors. Please don't hesitate to reach out to us if there's anything more we can do!

August 18, 2020

Joshua Cassettari my service advisor was Knowledgeable and Professional , I’m very happy with the results of my car. He makes my day ! Thanks to him More

by Maria Dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Cassettari
Aug 19, 2020 -

Autobahn Motors responded

Maria Dominguez, we're happy you found our staff to be so supportive during your experience here at Autobahn Motors. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2020

Seamless and well organized The service department is very customer service oriented and it shows in every detail of the experience. Every one is pleasant and efficient and Ji More

by pamela.culp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Ho and I don't have to other names
Aug 17, 2020 -

Autobahn Motors responded

Pamela.culp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Autobahn Motors. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2020

The goal of the service was completed satisfactorily. We brought the car MB CLK 320 for a recall service on the sunroof. Additional inspections on the car were done and the car was delivered to our home i More

by fireflygolfer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not recall name of service person.
Aug 17, 2020 -

Autobahn Motors responded

Hi Fireflygolfer, thank you so much for your positive comments about Autobahn Motors! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2020

30,000 mile check I received a timely appointment when I called and they provided a loaner car for the day. The service was completed before the estimated time. All a More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Barragan
Aug 24, 2020 -

Autobahn Motors responded

Hi Dawn, it sounds to us like you experience was positive overall, and for that we are very pleased! We strive to provide an exceptional experience to all guests, and take our reputation very seriously. For this reason, we would love to know what sets you experience apart from the full 5 stars, and we'd love it if you would reach out to us at (844) 896-1944 at your earliest convenience to discuss how we can turn this experience into a 5 star one. We look forward to hearing from you, and hope you have a great day!

August 13, 2020

Very happy with the service I received. They fixed a problem created by another dealer. Autobahn is now my go to for all my service needs. More

by susaninsf
Recommend Dealer
Yes
Employees Worked With
Ralph Carrasco
Aug 13, 2020 -

Autobahn Motors responded

Susaninsf, we are glad we could help! We're looking forward to your next visit with us!

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