
Autobahn Motors
Belmont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service and the salesman is courteous. Only have the issue of the negotiation of the vehicle is annoying just like any other dealerships, I thought Mercedes-Benz should do better in this a Only have the issue of the negotiation of the vehicle is annoying just like any other dealerships, I thought Mercedes-Benz should do better in this area. More
You guys are the worst. You were disrespectful to my wife and daughter. Your team questioned why we brought our cars in, saying our cars where not part of the US Dept of Transportation recall, despite our ge and daughter. Your team questioned why we brought our cars in, saying our cars where not part of the US Dept of Transportation recall, despite our getting two official reminders to take action. More than that, shame on you for using the USDOT sunroof recall to try and sell a host of unrelated products and services and not try to fix the problem. I get that the dealership wanted the serial number on the edge sunroof for its records, and couldn't open it. However, that was not needed to perform the simple multi-point test using suction cups to see if the glass's adhesion would fail (the reason for the recall) at set amount of foot pounds of pressure. I am shocked that wanted to sell me a sunroof diagnosis for $500+ instead of doing your job. To be clear, what you are doing is putting cars back on the road that could cause an accident. This is inexcusable. More
My first service on my Mercedes since I bought it a year ago, Autobahn Motors was extremely efficient and professional, experience was excellent, and car completed on schedule. ago, Autobahn Motors was extremely efficient and professional, experience was excellent, and car completed on schedule. More
Scammers! I came with a cashiers check, finance manager insisted they needed to run a SOFT credit check, because the cashiers check was to much... They ran a HARD CREDIT CHECK, in fact they ran my credit t insisted they needed to run a SOFT credit check, because the cashiers check was to much... They ran a HARD CREDIT CHECK, in fact they ran my credit through three different banks, after I told them I was there with the total amount including some cash, to purchase the car. I would not trust any of the folks.AB, The guys I worked with were not honest! I was promised new floor mats, never received them! I called/text/ left VM after the deal was completed, I didn’t hear from anyone, in regards to my car. Scammers, trying to pad the books. If I could purchase my car all over again, I would NOT go to Autoboun! I would not recommend this dealership. Buyers be cautious of this dealership. More
5 star service. Friendly advisor, expert technician, 5 star service. Friendly advisor, expert technician, quick response time. nice environment. Ralph is a great guy to work with. Super friendly a 5 star service. Friendly advisor, expert technician, quick response time. nice environment. Ralph is a great guy to work with. Super friendly and knowledgeable with a quick response time. More
Joshua Cassettari my service advisor was Knowledgeable and Professional , I’m very happy with the results of my car. He makes my day ! Thanks to him and Professional , I’m very happy with the results of my car. He makes my day ! Thanks to him More
Seamless and well organized The service department is very customer service oriented and it shows in every detail of the experience. Every one is pleasant and efficient and Ji The service department is very customer service oriented and it shows in every detail of the experience. Every one is pleasant and efficient and Jimmy Ho one of the Service Managers is great! More
The goal of the service was completed satisfactorily. We brought the car MB CLK 320 for a recall service on the sunroof. Additional inspections on the car were done and the car was delivered to our home i We brought the car MB CLK 320 for a recall service on the sunroof. Additional inspections on the car were done and the car was delivered to our home in a timely manner. More
30,000 mile check I received a timely appointment when I called and they provided a loaner car for the day. The service was completed before the estimated time. All a I received a timely appointment when I called and they provided a loaner car for the day. The service was completed before the estimated time. All and all a good experience. Thank you More