Autobahn Motors

Excellent advice from the service personnel Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice Johnny Lam gave me excellent advice on how best to deal with a bumper issue during my scheduled service appointment. I also appreciate his good advice on the usage of MB during the COVID-19 pandemic. More

PRIOR REVIEW OF SERVICE I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After sp I originally posted a negative review on here about my prior service. The next day I received a call from Nick Serrano the service manager. After speaking with him and having him address my concerns I returned my vehicle to the service department and all the issues were handled. Because of Nicks immediate response and the nature of the way he handled things my faith in good customer service was restored. This showed me that they definitely want to provide good customer service and are determined to make the customer happy.. More

long time customer We are now owning our 4 or 5th car purchased from Autobahn and are completely satisfied. The sales representative Joseph Assemi, makes the whole purc We are now owning our 4 or 5th car purchased from Autobahn and are completely satisfied. The sales representative Joseph Assemi, makes the whole purchasing/leasing process painless, efficient and cost effective. The same can be said about Johnny Lam in the service department. He knows his business, takes care of problems and is a joy to work with. More

Leasing Experience Plus This was my second lease and even better than 3 years ago all done this time without me ever leaving my home! The communication between myself an This was my second lease and even better than 3 years ago all done this time without me ever leaving my home! The communication between myself and the dealership via phone and email over a few days went smoothly as did the delivery of the car and taking the previous leased car back. Everyone I worked with was very professional and most helpful. It was the best "getting a new car experience" I've ever had! More

Good service. But how do I know? Valet service. Pickup drop-off. Totally cool. Then they send me a survey asking how they did. How would I know? Send the survey a few days after I get Valet service. Pickup drop-off. Totally cool. Then they send me a survey asking how they did. How would I know? Send the survey a few days after I get the car dudes. More

I brought my car in on Thursday before 9:30, because Anthony had called to say that the car would be fixed that day, the windshield swapped and the glue needed a night to settle. My car would be washed Anthony had called to say that the car would be fixed that day, the windshield swapped and the glue needed a night to settle. My car would be washed and I could pick it up next day afternoon. When I picked it up at 5:30pm next day, you service member just drove from the street onto the car park. When asked it turned out they had only fixed Two hours earlier . It was still dirty and couldn’t be washed as the glue had to settle until next day. Stick to your commitments. More

Took my car in for it's annual check-up. Everyone is so friendly, helpful and wearing a mask. The service is exceptional!! Thank you friendly, helpful and wearing a mask. The service is exceptional!! Thank you More

The whole experience was amazing because of our salesman, David Chao. He worked with us to make sure the deal was right for us and we were comfortable working with him through the whole process. We trust him David Chao. He worked with us to make sure the deal was right for us and we were comfortable working with him through the whole process. We trust him and would not hesitate to go back and work with him for our next car. More

SL550 Repair Autobahn set my appointment promptly, and provided loaner. Service adviser Johnny Lam kept me informed of the work performed. Car was ready when promi Autobahn set my appointment promptly, and provided loaner. Service adviser Johnny Lam kept me informed of the work performed. Car was ready when promised. I would definitely used Autobahn to service my MBZ. More

The only place I'd bring my Mercedes to! They have great technicians and service advisors. If you want the best of the best service, request Christian Rosier or Jerry Wong to work on your car. Jimmy Ho and technicians and service advisors. If you want the best of the best service, request Christian Rosier or Jerry Wong to work on your car. Jimmy Ho and Anthony Jayakoddy are great service advisors. They've worked on my car in the last 2 services and the car is perfect. The only place I'd trust for my car to be serviced at! More