Autobahn Motors

Exceptional Service Exceptional customer experience as you would expect from a luxury car dealership. But they are also down-to-earth. Very businesslike and courteous. Exceptional customer experience as you would expect from a luxury car dealership. But they are also down-to-earth. Very businesslike and courteous. Great value for what you get. One of the things that stick out in my mind is the service writer explains everything clearly and escorts you into the customer service area where he explains transportation options and their waiting area, complete with refreshments. Definitely 5-start service. Highly recommend this dealership! More

Outstanding help in vehicle leasing and purchasing Franz Krieg, my sales representative, went far out of his way to help me. Jagdeep Jhai likewise was of great help in the finance area. Franz Krieg, my sales representative, went far out of his way to help me. Jagdeep Jhai likewise was of great help in the finance area. More

Felt like working with idiots. Sent an email about a new GT R. Ernesto replied what seemed like 4 automated emails. I called and no one picked up. Left a message and nothing. Th Sent an email about a new GT R. Ernesto replied what seemed like 4 automated emails. I called and no one picked up. Left a message and nothing. Then I called in and was transferred to Franz Krieg. Initially was ok. Then it became another round of phone tagging. What a complete waste of time. More

sales I have known David Chao for many years. Every time when I need help with new car purchase or trade in, I called him and he does excellent service. I have known David Chao for many years. Every time when I need help with new car purchase or trade in, I called him and he does excellent service. More

Efficient Service at a Well-Managed Dealership Reporting on the fine service experience I had at Autobahn Motors on Oct. 30 (drop-off) and Nov. 2 (pickup). This is a big dealership where service i Reporting on the fine service experience I had at Autobahn Motors on Oct. 30 (drop-off) and Nov. 2 (pickup). This is a big dealership where service is handled like clockwork: you drop your car off at the scheduled time, get checked in and talk about the car's issues with your service consultant (mine is Joshua Cassetari), then head to the loaner desk to check out your loaner vehicle. The process works smoothly in reverse when the car has been serviced and you pick it up. You need to make an appointment, but once this is done, everything will be handled well. Service people are polite and attentive, and they know MBZ cars! More

Satisfied Customer It is a pleasure to interact with the people in this service department. I had a rather tight schedule last Friday and my rep accommodated my reques It is a pleasure to interact with the people in this service department. I had a rather tight schedule last Friday and my rep accommodated my request. Thank you for the effort. More

New Facilities--state-of-the-art! Mercedes really scored a Home Run with this sparkling new facility! My sales and service experience with my 2019 C300 has been phenomenal! In and ou Mercedes really scored a Home Run with this sparkling new facility! My sales and service experience with my 2019 C300 has been phenomenal! In and out as scheduled, on-time and with a well-versed and cheerful staff--all I can say is Wow! More

Good Service Now and in the Future Autobahn Service always provides good quality. Michael coordinated my recent visit and provided detailed information about future care to keep my car Autobahn Service always provides good quality. Michael coordinated my recent visit and provided detailed information about future care to keep my car in good condition. More

Problem not fixed first time Took our car in as it was making a noise. Making the appointment online is easy, and the check in process is easy too. Everyone is polite and helpful. Took our car in as it was making a noise. Making the appointment online is easy, and the check in process is easy too. Everyone is polite and helpful. Autobahn had the car for 24 hours and made repairs costing $4,000. Unfortunately, the noise has not gone away, so I am looking at returning to see what they missed in their "full diagnostic check". And I'm wondering whether those repairs were really needed after all. Hmm. More

Raphael was not only courteous, professional, and expeditious in showing me the C43 I was interested in, but also very knowledgeable about the car and the details of its spec. The deal was wrapped up expeditious in showing me the C43 I was interested in, but also very knowledgeable about the car and the details of its spec. The deal was wrapped up quickly with no ambiguity. I will definitely be coming back to do business at Autobahn Motors. More