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Autobahn Motors

Belmont, CA

4.8
806 Reviews
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700 Island Pkwy

Belmont, CA

94002

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Showing 806 reviews

August 14, 2017

Friendly and professional. My car was in because it showed start error message on dash. After inspection, other safety issues were also found. Johnny recommended what to fix i More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Lam
August 08, 2017

Great service See Johnny best service advisor he is knowledgeable and very flexible when you make appointment for your vehicle and will keep you inform of everythin More

by Limo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny , Joseph Asemi
July 31, 2017

Service Excellence Purchased my GL550 new at Autobahn and have been getting it serviced and maintained there for years. Jonny Lam is my service agent and he and the ent More

by Zane Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Lam
July 24, 2017

Long Time Owner Service is always prompt, and the service advisors are knowledgeable and friendly. I have been using Autobahn for service for more than 10 years and More

by long time owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jayakoddy
July 19, 2017

quick diagnosis and fix I brought my 2013 SL550 in with an obscure noise and slight vibration expecting to have to drive the tech around for half an hour before he could id More

by ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Nolasco
July 06, 2017

Don't go to Autobahn service if you're female I had a minor issue with the MBrace in my new to me, under warranty, ML350. Mbrace told me I needed to have the software updated at a dealership. I More

by RobynD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William
Jul 08, 2017 -

RobynD responded

The Service Manager called me to make things right. I made a mistake in terminology in my original review and referred to the "Service Advisor" as the "Service Manager". I have corrected that error. I apologize for the mistake and regret undue repercussions to for the Service Manager, with whom I did not have any interactions. To restore some level of comfort and confidence in Autobahn, the Service Manager offered to detail my car at the time of my choosing. I am grateful for the phone call and the gesture. Thank you.

June 27, 2017

Car Service Excellent customer service. I am very satisfied with the service. Staff were professional, friendly and helpful. I will definitely come back for anoth More

by Tramos17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
June 20, 2017

Perfect place to buy the entire Mercedes experiences I was trying to buy new SLC and Qui was my Sales Consultant at that time. From the beginning to the end of the moment I signed up for the all the docu More

by markremark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qui Troung
June 18, 2017

Great service. Great service and staff were nice and friendly. They provide free coffee , pastries & some fruits while you wait. And they gave me a complimentary c More

by Heather
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Steffen
June 17, 2017

Service I was a bit disappointed with my last service experience at Autobahn but as soon as they found out what happened to my car they immediately reache More

by SFO
Customer Service
Recommend Dealer
Yes
Employees Worked With
Don't know
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