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Autobahn Motors
Belmont, CA
806 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 806 reviews
June 16, 2017
Reliable and on time service Car was in for standard service and the staff was polite, efficient and professional. Notified by text & email when completed and my vehicle returned Car was in for standard service and the staff was polite, efficient and professional. Notified by text & email when completed and my vehicle returned clean & tuned well. More
by Comfort rider
Employees Worked With
Service tech Timothy Menger, service advisor Ernie Nolasco
June 12, 2017
Stuck on Freeway My Car got stalled on the freeway.We had it Checked out at a nearby auto Service Place.Found what was Wrong with the Mercedes Benz e55 model.(Fuel Pu My Car got stalled on the freeway.We had it Checked out at a nearby auto Service Place.Found what was Wrong with the Mercedes Benz e55 model.(Fuel Pump problem) Decided to tow it to Autobahn Motors in Belmont since they were the ones who did the last Service on it. From Start to Finish it was a Smooth Process.Got the Car in no time.Mell , a Great Person you should see.He makes sure that there aren't any more Problems with your car. Out with a Smile.😊 More
by Robert0722
Employees Worked With
Mell Vaillancourt
June 08, 2017
We received great service and advice Great services received from David Chao, and very happy with the offer David provided. David was very patient to explain everything, and even answered Great services received from David Chao, and very happy with the offer David provided. David was very patient to explain everything, and even answered more questions on our second visit to the dealership after we took possession of the car. More
by luxguy
Employees Worked With
David Chao
June 07, 2017
Autobahn C Class We have purchased many cars through Autobahn Motors and while we are thankful we rarely need to service our vehicle, when we do, it is always a positi We have purchased many cars through Autobahn Motors and while we are thankful we rarely need to service our vehicle, when we do, it is always a positive experience. Our Advisor, Johnny Lam is nothing short of professional, accommodating and overall a pleasure to work with. More
by Careyrutig
Employees Worked With
Johnny Lam service advisor, Ernesto Gadala
June 04, 2017
Ernie is fantastic Autobahn, and Ernie continue to deliver above and beyond. I've been taking my last two cars there and always receive outstanding service. No need to Autobahn, and Ernie continue to deliver above and beyond. I've been taking my last two cars there and always receive outstanding service. No need to look around! More
by dont watn this
Employees Worked With
Ernie
May 31, 2017
Excellent customer service! We found a perfect vehicle. A sales person, Jennifer is nice and no over pushing. She was working with us to reach my satisfying car. Moreover, a fin We found a perfect vehicle. A sales person, Jennifer is nice and no over pushing. She was working with us to reach my satisfying car. Moreover, a financial division, Rafael is great! He explained clearly a financial opposition and purchasing additional services. I put five-star, but it's not enough to show my satisfaction. I highly recommend Autobahn motors! Again, thank you Jennifer and Rafael!! More
by Sake sommelier
Employees Worked With
Jennifer Jammal , Raphael Chin
May 31, 2017
Excellent customer service Very knowledgeable, he knows what's he's talking. Will recommend to my friends, definitely ! Good customer service, not pushy , no pressure. Very knowledgeable, he knows what's he's talking. Will recommend to my friends, definitely ! Good customer service, not pushy , no pressure. I have nothing else to say, bad good place to purchase your MB is at this location! More
by mb2017
Employees Worked With
Sead Jusufagic
May 30, 2017
Go see Ernesto !! Got the car a wanted quickly and I love it. Got through the process in less than 2 hours. ! Ernesto is AMAZING!!This is my second Mercedes from this Got the car a wanted quickly and I love it. Got through the process in less than 2 hours. ! Ernesto is AMAZING!!This is my second Mercedes from this dealership and Ernesto! More
by HappyOwner
Employees Worked With
Ernesto Gadala
May 29, 2017
See Ernie With reference to service it is about the first contact. What can happen in the "back" who knows. That is why a good service contact is important. With reference to service it is about the first contact. What can happen in the "back" who knows. That is why a good service contact is important. Ernie is excellent & wants to make sure all is done correctly, with the customer in mind. More
by 11111111111111111111111111111111111111111111111111
Employees Worked With
Ernie Nolasco
May 29, 2017
Mell Vaillaincourt is the service advisor to see Top notch customer service as it should be. Good ambassador of Autobahn Service Dept. He's my go-to guy from now on --Responsive, thorough, good li Top notch customer service as it should be. Good ambassador of Autobahn Service Dept. He's my go-to guy from now on --Responsive, thorough, good listener, knowledgeable & professional. More
by Yoshida
Employees Worked With
Mell Vaillancourt
