Autobahn USA Dedham

Happy Camper!!! Everyone knows that buying a used vehicle can be nerve racking but to my surprise Mark Fenore and the team at Dedham automall make it so easy and alm Everyone knows that buying a used vehicle can be nerve racking but to my surprise Mark Fenore and the team at Dedham automall make it so easy and almost relaxing when i made my purchase. I highly recommend Mark to anyone who wants a hassle free experience. More

No Nonsense, Legit Dealer. If you were to ask me, before meeting "Dutch," at Dedham Automall, if I would ever take the time to write an even decent review about any car dealersh If you were to ask me, before meeting "Dutch," at Dedham Automall, if I would ever take the time to write an even decent review about any car dealership, I would have told you it's more likely I'd become an astrophysicists. I have leased/financed 5 cars in my life and every experience I've had with large dealerships have been an absolute nightmare. These absolute cut-throat salesmen try to wamboozle you every time you blink. Buy the 3rd, 4th and 5th cars I financed/leased I was not the least bit excited about getting a new car, I'd go in there preparing for war, preparing to lose, and knowing that when I left, even if I didn't get a bad deal, I'd be so irate that I'd convince myself they had got me somehow. I showed up at Dedham Automall on the fly as I had an issue with my previous car and needed a new one pronto and found a car I took interest to online from Dedham Automanll. I already had a price in mind and expected there to be a battle over it. The man I met and prepared to have it out with, David "Dutch" Winter, had me literally forgetting why I was there within the first 20min. As we took the new car for a drive, we were deep in conversation, talking like old buddies and the car wasn't even a topic with the exception of a few questions hear and there as they came up. And so the vibe remained all the way through me signing a check over for my very sporty 2007 audi A4 which I absolutely love. There was never any pressure on me, never any negotiating. Just the original price I had seen the car listed for, minus the generous amount Dutch and his boss removed from it, and the brand new tires they through on the car which was a huge value. I didn't even ask, Dutch just took care of it. I seriously couldn't believe how care free the whole experience was from start to finish. I had to come back to the dealership twice after for paperwork and to pick up the car and the same vibe each time. Priceless. Not only did I end up getting a very fair deal, better then I even tried for, I left in my new car feeling better about life in general and that carries on every time I'm driving that Audi. I hate to be so dramatic about the whole thing, but dealing with a selective group of shallow salesmen in the most uncomfortable nerve racking situations, and then finding yourself making a large investment in an environment where these gentlemen made it clear that they had no hidden agenda, they're there to sell cars, I'm hear to invest in my future, and that's as painful as it has to be, certainly lends a sigh of relief. I would recommend Dedham AutoMall to everyone tired of wheeling and dealing against dealerships with a mentality to grind every penny they can out of you at times extermely immorally, and replace that with a comfortable environment where you can walk in with an idea of what you'd like to spend, and walk out spending that amount or maybe a little less as I did. Thank you Dutch! Will be most certainly doing business here again. More

Satisfied Customer I had found my car online and called the next day to see if the car was still available. Dennis was very cordial on the phone and took down my inform I had found my car online and called the next day to see if the car was still available. Dennis was very cordial on the phone and took down my information, promising to call me back since he was with another customer. Within the hour Dennis called back, confirmed the car was available and we scheduled a time for the following day for me to go and test drive the vehicle. I arrived at the lot as scheduled, asked for Dennis, he pulled out the vehicle from the back line of cars for me to take for a test drive. After test driving the RX350, I came back to the dealership and we proceeded with completing the paperwork to purchase the vehicle. During the entire buying process Dennis was very professional and personable, I did not feel any pressure to consider looking at other vehicles, nor wasting any additional time to complete the purchase; excellent customer service all around!! Such great customer service that even my husband purchased a vehicle that same day, Thanks Dennis!! More

Great dealer This dealer has great cars at great prices. I found my perfect car here. Great customer service and attention to detail. This will be the first place This dealer has great cars at great prices. I found my perfect car here. Great customer service and attention to detail. This will be the first place I will be looking for my next car. More

Loving my Benz! I wasn't even looking for a car!! I was there with my wife to buy a car and while she was completing her paperwork, I spotted a Benz on the showroom f I wasn't even looking for a car!! I was there with my wife to buy a car and while she was completing her paperwork, I spotted a Benz on the showroom floor. I ask Dennis if I left a deposit could I come back the following day to drive it. He said "You can drive it now if you want!" I didn't want to be a bother because it was late in the day, but he got help from his co-workers and the moved it outside for me and now it's mine! He's a really nice man and we ended up buying two cars that day! Kindness goes a long way! (We're repeat customers) More

Amazing service Dennis was amazing during the entire buying process. He was readily available to answer all questions and we never got the impression he wanted to sel Dennis was amazing during the entire buying process. He was readily available to answer all questions and we never got the impression he wanted to sell the car and get rid of us like other places make you feel. We could not be happier with the purchase of the MDX and the service we received. Will definitely return to buy in the future and recommend to all friends and family. More

quick visit, got the truck i wanted and im happy i saw my truck on Cargurus and talked with Dutch and he amde it all easy for me right from the start. i drove it from their second location back to hi i saw my truck on Cargurus and talked with Dutch and he amde it all easy for me right from the start. i drove it from their second location back to his office and then from there just bought the truck. they do not come down on their prices even though it was a little high, but in all the truck is like new and has zero rust and is in amazing condition. cant complain. they got me my loan and i cant be happier with my puchase and experience. More

mercedes purchase We were very pleased with our experience at Dedham auto mall. Dutch was great and delivered our car as promised. Happy to have purchased a Mercedes an We were very pleased with our experience at Dedham auto mall. Dutch was great and delivered our car as promised. Happy to have purchased a Mercedes and it was a pleasant experience. More

Marat I used the direct texting feature on the dealership site. I was fortunate to get Marat as the "salesperson". Nice guy and very easy to work with. Revi I used the direct texting feature on the dealership site. I was fortunate to get Marat as the "salesperson". Nice guy and very easy to work with. Reviews of the dealership had me concerned but Marat was a pleasure to work with. Even when the car failed inspection he took car of getting new tires More

Perfect purchase at best price! I just purchased a 2012 Honda Cr-V. It only had 23,000 miles!! This was the best deal I found in the area. I called and talked to Dutch Winter who boo I just purchased a 2012 Honda Cr-V. It only had 23,000 miles!! This was the best deal I found in the area. I called and talked to Dutch Winter who booked me an appointment the next day. I purchased my car the day I test drove it! The process went very smoothly and they had my car ready the very next day, license plates and a wash! Excellent service. I couldn't be happier with my car! More