Autobahn USA Dedham

Charles was a great help. It was awesome to have someone who wanted me to have the car as much i wanted it myself. I would be happy to recommend the dealership to friends. who wanted me to have the car as much i wanted it myself. I would be happy to recommend the dealership to friends. More

Upon arriving at Dedham Auto Mall, My husband and I were greeted by the friendliest staff. Buying a car can be stressful, but Charles Cooper made the whole process very simple. I had sent an email inquiry greeted by the friendliest staff. Buying a car can be stressful, but Charles Cooper made the whole process very simple. I had sent an email inquiry asking about a Rav4 and when I arrived we went straight to all the Rav4's on the lot. My husband and I test drove one and decided to purchase it. Mr. Cooper and the rest of the staff at Dedham Auto Mall were fantastic with the process and helping us stay within our budget. The downfall, however, was that I was supposed to be able to pick up my new vehicle on Monday. Monday's are the only day that both my husband and I have off. We called them twice the day we were supposed to pick up the vehicle and both times we were told that the "runner" (whoever that is) would have our registration by 5:30... PM... Well, by 6:30 we still had not heard anything back from them so we drove to Dedham (45 mins away from our home). Only to be called at 7:15, that the registration wouldn't be ready that day, but the following day. This was very inconvenient to both me and my husband. If you buy from these guys, be prepared to not get your car when it was promised to you.. More

At the time, the dealership had 3 Lexus RX 350's available close to my home at a reasonable price. Was greeted by Romeo on the lot and he was very friendly and accommondating without using the usua available close to my home at a reasonable price. Was greeted by Romeo on the lot and he was very friendly and accommondating without using the usual sales pressure tactics. More

A+ price and service. Mark helped with me with all of my questions and was not too aggressive. He also helped me with a few minor items after the sale. my questions and was not too aggressive. He also helped me with a few minor items after the sale. More

Romeo, Charles and Ben all were very helpful and professional during our car purchasing experience. Romeo took the time to learn what we were looking for in a vehicle; Charles was available to discu professional during our car purchasing experience. Romeo took the time to learn what we were looking for in a vehicle; Charles was available to discuss vehicle options and performance and Ben provided us with extended warranty information based on the mileage and condition of the car. Both my wife and I were very pleased with the outcome of the Dedham Auo Mile experience and would recommend this company to anyone looking for a "new" preowned vehicle. Romeo has since called to follow up with us on our Dedham Auto Mall experience. A good place to look for a "new" preowned vehicle. Joel & Patti Lovering More

Overall a very fast pleasant service, I was in & out & couldn't be happier with my new car. The process was laid out in black & white hands down I am very happy with the service Mark supplied to with. & couldn't be happier with my new car. The process was laid out in black & white hands down I am very happy with the service Mark supplied to with. More

Came into your dealership on a recommendation from a friend of mine.. As soon as I got there I was approached by a very nice gentlemen Mark Fenore. Mark showed me everything about the car I was looking friend of mine.. As soon as I got there I was approached by a very nice gentlemen Mark Fenore. Mark showed me everything about the car I was looking at. I asked him questions about the car and all were answered to my liking. At his desk I felt comfortable and I felt that I could trust all that he said. I had a very pleasant experience at your dealership and I think Mark should be commended for the way he treats potential buyers. I hope all your employees are similar to him. Thank You so much and I'm sure if I know someone looking for a car I would send them there. More

The seller was very helpful and very patient with me while I was looking to purchase my first car I would recommend to anyone trying to buy a car. while I was looking to purchase my first car I would recommend to anyone trying to buy a car. More

The customer service that I received was beyond my expectations. Charles made buying a car like a walk in the park. Charles was very polite, respectful, and knowledgeable and most importantly made m expectations. Charles made buying a car like a walk in the park. Charles was very polite, respectful, and knowledgeable and most importantly made me feel at ease. The buying process went very smooth. Charles kept me informed the whole time even took the time to call me on his day off in order to provide me with a status on the process. What was even more impressive was that after picking up the car and everything was set and done, Charles took the time to walked me through some features on the car and even setup my phone. Charles made sure I was happy with my purchase. Thank you Charles and Tommy (owner)! More

thanks for all the help. romero car is awesome. cant wait to drive it out to colorado and the end of september . it should be a very fast and fun drive out to drive it out to colorado and the end of september . it should be a very fast and fun drive out More