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Autobahn USA Westborough

Westborough, MA

4.8
1,286 Reviews
Autobahn USA treats the needs of each individual customer with paramount concern. We have Triple A rating with the Better Business Bureau and know that our Clientele have high expectations!! As a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! With over a decade of experience, Autobahn USA provides financing, leasing & car loans, detailing service, industry leading warranties, and we give top dollar for any car trade-in. We also buy automobiles directly from the customer as well. Our highly regarded sales department looks forward to working with you to find the vehicle that meets your needs, budget and personality.
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88 Turnpike Rd

Westborough, MA

01581

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Showing 1,286 reviews

November 25, 2015

excellent experience My wife and I were looking for a used car. after reading many reviews, Autobahn had the most positive reviews. Upon walking into the dealer, we were g More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Jason, Renel
Dec 07, 2015 -

Autobahn USA Westborough responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Jason and our staff were able to provide you with the fast, pressure-free and knowledgeable service that Autobahn USA is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Best regards, Autobahn USA Team

November 23, 2015

Got my JCW mini Giovanni helped me with my sale he was a pleasure to work with. I got a great price on my trade in and was walking out with the keys to my new ride th More

by Kensei69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanni
Nov 25, 2015 -

Autobahn USA Westborough responded

We appreciate you taking time to leave us a great review! We are pleased to hear Giovanni did a great job in assisting you in your purchase. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. It's fantastic that we have earned your trust and business; we look forward to seeing you again in the future! Kind regards, Autobahn USA Team

November 14, 2015

Give Car Salesmen a Bad Rep Autobahn is a bunch of liars and give car salesmen a bad name. Check your cars! They can out right sell you a car with a bad frame and never disclose! More

by Kathy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Hovsepian, Sam Zadeh
Nov 15, 2015 -

Autobahn USA Westborough responded

Dear Kathy, I am very sorry that we could not convince you that what the other dealership has told you about the frame damage on your car is not correct and your car did not in fact have frame damage. There was some previous work done to the right rear door area but no sign of structural damage. We gave you a very fair trade value in fact $2000 more than the dealership where you bought your car from (Apparent from the paperwork you submitted to us for cancellation of gap and warranty) except that we did not have the type of Honda that you were looking for given that most of our inventory is of the luxury lines. Although you had told us about your new address we sent the check to your address on file and that’s clearly our fault and we apologize for that but we quickly put a stop on the check and mailed you out a new one. As far the your gap insurance is concerned the banks are required by Law to charge the dealers back for gap insurance when the loan is being paid off and do not include the amount on your payoff quote so your gap money was charged back to us by the bank directly and sending you a check for it would have been double paying. This is the law and you can call the bank for verification. Thanks for your repeated business and I hope your opinion of us changes and we are able to serve you and your friends again. Best regards, Sam Zadeh, Owner/President

November 14, 2015

Pushy TDI Was in the market to buy a TDI about a week before the big news about the emissions cheating had been released. Thankfully I had been weighing my opti More

by Jay508
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Merrill
Dec 01, 2015 -

Autobahn USA Westborough responded

Autobahn USA said on 11/30/2015 12:35 AM (Private Message) "Dear Jay We apologize for the poorly informed sales person who did not offer you proper advice and was giving his personal take on the situation or simply trying to lean towards making a sale. We are not a VW dealership and deal mostly with the luxury pre-owned vehicles. Perhaps a better place to reach for advise would have been a VW dealership or better yet a reporting medium that's not motivated by sales. At Autobahn USA we strive to provide customers with the best service and product possible. We appreciate your criticism and we will make sure to put more emphasis on the news when educating our staff. Best regards, Autobahn USA

November 12, 2015

Autobahn Rocks! Thank you Paul and everyone. All were kind, attentive, patient, respectful. We never thought we would say we had a great experience purchasing a vehi More

by JMLRLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 07, 2015 -

Autobahn USA Westborough responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Paul able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Warm regards, Autobahn USA Team

November 10, 2015

My goto place for lightly used cars My salesperson was Jason. He was very helpful and seemed very straightforward. I knew what I wanted and he had it. The car was mint and the deal wa More

by G-man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason and finance guy..who was also great
Dec 07, 2015 -

Autobahn USA Westborough responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Autobahn USA. We're glad to hear that Jason was able to give you an overall positive experience. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Warm regards, Autobahn USA Team

November 03, 2015

Great buying experience! I had a great experience doing business with everyone at Autobahn USA. They were professional, courteous and attentive to my needs. I ended up finding More

by amsienk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Pereira
Nov 05, 2015 -

Autobahn USA Westborough responded

Thank you for taking the time to write this fantastic review! Ed and our team work very hard to ensure each of our customers is 100% satisfied and we're happy to hear you had a great experience. We look forward to working with you again in the future! Sincerely, Autobahn USA Team

October 31, 2015

awesome I would highly recommend autobahn, Kevin was the best sales guy, I would definatly buy from them again. Loving my new whip already! Be sure to ask for More

by kpelletier86
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin, marc
Dec 16, 2015 -

Autobahn USA Westborough responded

Thank you so much for the wonderful review of your experience at Autobahn USA. Kevin is one of the best at his career and your review is spot on. We appreciate your recommendations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Best, Autobahn USA Team

October 30, 2015

Wonderful "Great salesman " Eduardo Pereira is a great salesman!!! You Can't Go Wrong with Eduardo and the team that assisted with this sale!!!!!!Awesome sal More

by Oneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo
Dec 16, 2015 -

Autobahn USA Westborough responded

Oneil, thank you for the awesome feedback! You're right, Eduardo is an excellent salesman and we appreciate all he does for us! We're very happy to hear that our team was there to provide you with great service. We thank you again and be sure to like us on Facebook to catch the latest service specials! Best, Autobahn USA Team

October 30, 2015

Happy customer I contacted the dealership about a used lexus CT200H and requested that they send me pictures of any blemishes on the car before I was willing to driv More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mc Claskey
Dec 16, 2015 -

Autobahn USA Westborough responded

Congrats on your purchase! Josh is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavour. If you have any questions or concerns, please do not hesitate to come see us. Best, Autobahn USA Team

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