Autocom Nissan of Walnut Creek

Great Customer Service Jack has to be one of the best customer service employees ever. I bought our new family car at this dealership due to how Jack always treated me and m Jack has to be one of the best customer service employees ever. I bought our new family car at this dealership due to how Jack always treated me and my wife when we would bring our car in for service (a car we bought at the Antioch dealership). More

Great Service When I checked in I was a little disappointed that the customer service person was busy talking to a customer and the other CS was busy doing paperwor When I checked in I was a little disappointed that the customer service person was busy talking to a customer and the other CS was busy doing paperwork. I figured this is bad, but then when he focused on me and understood my time frame worked on it immediately and was out at the exact time he promised me. This allowed me to make my Drs appointment on time. More

Great Service & Great Pricing I want to thank service rep Jack K. And his team for always making sure that my Nissans are always running great. Jacks and teams attention to detail I want to thank service rep Jack K. And his team for always making sure that my Nissans are always running great. Jacks and teams attention to detail speaks alot about the quality service they provide.Thank you Again! More

Used car purchase Gary and Jaime were terrific. Very up front and transparent regarding our desired purchase. They were polite and friendly at all times and did whateve Gary and Jaime were terrific. Very up front and transparent regarding our desired purchase. They were polite and friendly at all times and did whatever it took to make the deal happen and make us happy. More

Service review I am extremely pleased with the promp thorough service I receive at every visit! Jack Kicki, the Service Advisor is always very accommodating, and ver I am extremely pleased with the promp thorough service I receive at every visit! Jack Kicki, the Service Advisor is always very accommodating, and very helpful with advise, and is exceptionally friendly. I am always happy and feel confident that I have received too notch service! More

#1 Nissan Service Department & Lowest Prices in Bay Area! Hands Down the best place to take your Nissan in for Service & Auto Detail. The Service team at Walnut Creek is the best place to have your Nissan Veh Hands Down the best place to take your Nissan in for Service & Auto Detail. The Service team at Walnut Creek is the best place to have your Nissan Vehicle Serviced.Make sure to ask for Service Advisor Jack Kicki he will make sure you service experience is always a great one. Thank you Jack K. for always taking care of me and making my experience is great fast and hassle free. Thank you Jack Kicki! Special Feed back/Recommendations for Mgmt. 1.Please get a 4 wheel alignment machine for Nissan GTR. 2.Service advisor area is very small need to renovate and make it bigger. More

Just needed an oil change I just needed an oil change this service. They didn't try to sell me other services while I was there. Work was done quickly and ready when promised. I just needed an oil change this service. They didn't try to sell me other services while I was there. Work was done quickly and ready when promised. More

Repair solutions Service Advisor, Jacek Kicki was AWESOME! Helpful in advising me on options regarding my service work needed as well as saving me time and money. Th Service Advisor, Jacek Kicki was AWESOME! Helpful in advising me on options regarding my service work needed as well as saving me time and money. This man thinks out of the box on solutions that result in excellent customer service (i.e. happy customers). I will continue to bring my car for service when needed via Jacek/your dealership. . . * I find your need to verify myself as a real person demeaning to me and your organization. Considering not submitting my responses. More

Excellent service writer Great staff over in the repair shop. Told me what to expect and how long it will take. They also vacuum and washed my car. Great staff over in the repair shop. Told me what to expect and how long it will take. They also vacuum and washed my car. More

A great service experience This was painless, no hassle, no pressure. They listened to what I needed and performed the work exactly as I requested. The work was done while I w This was painless, no hassle, no pressure. They listened to what I needed and performed the work exactly as I requested. The work was done while I waited and the vehicle was returned very clean. This is the way auto repair needs to be done. More