Autocom Nissan of Walnut Creek

Steering wheel vibrating at higher speeds My steering wheel would start to vibrate at 70 mph. Jack explained everything they would do to find the cause as it could be a couple of things. Fou My steering wheel would start to vibrate at 70 mph. Jack explained everything they would do to find the cause as it could be a couple of things. Found my tires were cupping so they balanced my tires and did a tire alignment and now my car rides like a dream! Every time I bring my car in everyone is always so nice and helpful and being a woman I don't feel like I'm being taken advantage of. More

Very good service All work was done excellent and on time. I want to say thank you to director Martin and to all workers who preformed work on my car. All work was done excellent and on time. I want to say thank you to director Martin and to all workers who preformed work on my car. More

My power door lift Jack and Teri took care and helped me out when my $800 door lift motor went out on my 2017 Rouge. Between both of them they got the part and had it fi Jack and Teri took care and helped me out when my $800 door lift motor went out on my 2017 Rouge. Between both of them they got the part and had it fixed on my day off! Thanks to both for the help! More

We liked the salesman Gabriel was very courteous and helpful. The finance people did make some errors and Gabriel had to come to our house the following day so we could cor Gabriel was very courteous and helpful. The finance people did make some errors and Gabriel had to come to our house the following day so we could correct some forms. More

Outstanding service This dealer has been my go to when it comes to service! They listen and explain in clear terms. I’m very happy with their service. This dealer has been my go to when it comes to service! They listen and explain in clear terms. I’m very happy with their service. More

Another outstanding service appt. I dropped my 2016 Frontier off at Autocom Nissan for a routine service and detailing. When I got the truck back it was immaculate, like it just came o I dropped my 2016 Frontier off at Autocom Nissan for a routine service and detailing. When I got the truck back it was immaculate, like it just came off the showroom floor. I couldn't be happier. The service advisors were pleasant and thorough and explained every item that would be covered during the servicing of my truck. Autocom Nissan is an exemplary dealership with devoted people. More

Excellent service Stellar care of my car with a friendly attitude.Reminders when work would be completed. Follow up call the next day was also very impressive Stellar care of my car with a friendly attitude.Reminders when work would be completed. Follow up call the next day was also very impressive More

Straight shooters I had looked at cars at a different (larger) Nissan Dealer, and walked out when I got the shifty, “let me see what the manager says” treatment. Sinc I had looked at cars at a different (larger) Nissan Dealer, and walked out when I got the shifty, “let me see what the manager says” treatment. Since I have used Walnut Creek Nissan for service and always been happy, I decided to talk to them. The sales experience was excellent. Bob was clear and professional in discussing models, features and available incentives. Financing was also straightforward - the choices in terms, and in add-ons ( extended warranties, etc.) were spelled out, but without pressure. I highly recommend Walnut Creek Nissan for their professionalism. More

Easy, fast Our visit to Nissan in Walnut Creek service was quick, easy and informative. Jack, our advisor, was extremely helpful and thorough; thanks Jack, we wi Our visit to Nissan in Walnut Creek service was quick, easy and informative. Jack, our advisor, was extremely helpful and thorough; thanks Jack, we will return. More

Jack in service is awesome!! The service department is awesome. I came in ten min before they closed. The service rep Jack took me in and the tech Carlos patched my tire. Jack is The service department is awesome. I came in ten min before they closed. The service rep Jack took me in and the tech Carlos patched my tire. Jack is the best. He even washed my car himself. Best customer service experience I've had. Thank you Jack and the service team. More