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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

May 03, 2025

This is a great dealership. I have been servicing my car here since I bought it here. I usually call Tom Stubbs and in the service department and he always makes sure to make my More

by Sweenfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stubbs
May 05, 2025 -

Autofair Ford of Haverhill responded

Thank you for your loyalty and kind words about Tom Stubbs at AutoFair Ford of Haverhill! We're delighted to hear that he consistently provides respectful and informative service. We look forward to continuing to serve you in the future!

May 02, 2025

I asked for quick service because my day was busy and he was able to get it done More

by garnethomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
May 02, 2025 -

Autofair Ford of Haverhill responded

All of us at AutoFair Ford of Haverhill are happy to see this wonderful feedback! Thank you!

May 01, 2025

Service department is fantastic! !!!! Had a couple recalls., fast,pleasant,amazing!!! Got a sticker too. More

by morris_maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
May 02, 2025 -

Autofair Ford of Haverhill responded

Maria, we're delighted to hear that our service department at AutoFair Ford of Haverhill impressed you with their efficiency and friendliness! Thanks for sharing your experience.

April 25, 2025

I went into test drive a car and was sold immediately based on my sales person, Colin Figueiredo. There was no pressure no tactics no foolishness he was just very kind. He answered lots of questions, P More

by killeenerin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Figueiredo
Apr 25, 2025 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience with Colin at AutoFair Ford of Haverhill! We're delighted to hear that his kindness and dedication made such a positive impact on your car-buying journey. Enjoy all the features of your new vehicle, and don't hesitate to reach out if you have any more questions!

April 20, 2025

Not happy with resolving the issue . I paid for the parts and service the amount I was asked for and I still have the same issue More

by theodorospapoulis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Houde
April 18, 2025

Bill in service department was very helpful and respectful. He was prompt and courteous from start to finish. More

by Mojojimi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 21, 2025 -

Autofair Ford of Haverhill responded

We're delighted to hear that Bill provided such helpful and respectful service at AutoFair Ford of Haverhill. Thank you for sharing your positive experience with us!

April 09, 2025

A+ from pulling in to driving away. Pleasant, no nonsense, work completed timely and as requested. I’ll be back. More

by Mth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech who did work, Kellsie Farnell
Apr 10, 2025 -

Autofair Ford of Haverhill responded

Thank you for sharing your positive experience with AutoFair Ford of Haverhill! We're delighted to hear everything went smoothly and look forward to welcoming you back in the future. Safe travels until then!

April 09, 2025

Very un professional not enough explanation Waited for Vehicle For two weeks I will never go back to this dealership More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Crovo
Apr 19, 2025 -

Autofair Ford of Haverhill responded

George, I'm sorry to hear about your experience and the delay you faced. We strive for clear communication and timely service, so it's disappointing to know we fell short. Please feel free to reach out if you'd like us to address any specific concerns or questions you have. Thank you, Adam Schreffler - General Manager - (978) 478-6220

April 02, 2025

When my wife and I needed a new truck, we wanted to shop locally, and AutoFair Ford had the vehicle we were looking for in stock, and made it really easy. Even in the best circumstances, car buying can be a More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliviel Grullon
Apr 03, 2025 -

Autofair Ford of Haverhill responded

Rob, we're delighted to hear that Oliviel and the AutoFair Ford of Haverhill team made your truck-buying experience smooth and stress-free. Thank you for choosing us locally, and we appreciate your recommendation! Enjoy the new ride!

March 26, 2025

My service advisor is Bill he is very professional and a pleasure to work with. I had my battery replaced I was in and out no bull. I would highly recommend him and Autofair Ford Haverhill Ma More

by debbybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill service representative , Chris Gagnon
Mar 26, 2025 -

Autofair Ford of Haverhill responded

We're delighted to hear that Bill provided such professional and efficient service at AutoFair Ford of Haverhill! Thank you for recommending us, and we're here whenever you need assistance.

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