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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,221 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,221 reviews

October 09, 2026

GOT THERE AT MY APPOINTMENT TIME TO GET A OIL CHANGE they took me right in check everything on my Ford Explorer they did an outstanding job I was very pleased with the service Tky More

by Raymondparker50Raybxray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
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Oct 09, 2026 -

Autofair Ford of Haverhill responded

Thank you for choosing AutoFair Ford of Haverhill and for sharing your experience! We're delighted you are satisfied with the service on your Ford Explorer. We hope to see you next time!

October 07, 2026

Fast, efficient service. Updated throughout the whole process. Would highly recommend Autofair Ford of Haverhill. More

by ealparslan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
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Oct 07, 2026 -

Autofair Ford of Haverhill responded

Thank you for your recommendation and wonderful review of our team here at AutoFair Ford of Haverhill!

September 30, 2026

Friendly people, great service! ! I had specific tires in mind, which needed to be ordered. I was in the very next day and had my rear brakes replaced as well. More

by wagntholla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jamie, and all of the service staff , Chris Gagnon
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Oct 01, 2026 -

Autofair Ford of Haverhill responded

Thank you for choosing AutoFair Ford of Haverhill! It's great to hear that our team took excellent care of you and we hope to welcome you back next time. Safe travels!

September 28, 2026

I worked with Jamie as my service agent recently at Haverhill Ford dealership. Jamie was extremely helpful to me with the recall services but also explaining and transacting the extended warranty work More

by jsgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Riccio
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Sep 29, 2026 -

Autofair Ford of Haverhill responded

We're happy to hear Jamie was so helpful during your recent service visit at AutoFair Ford of Haverhill. We look forward to assisting with your brake work soon!

September 26, 2026

Bill was very polite and accommodating setting up appointment dropping off and picking up my car. More

by scott pare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
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Sep 28, 2026 -

Autofair Ford of Haverhill responded

Scott, thank you for taking the time to leave AutoFair Ford of Haverhill this excellent review!

September 23, 2026

They were very good at taking care of my needs. Billy was very pleasant and took very good care of me More

by faithsbebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill service dept
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Sep 24, 2026 -

Autofair Ford of Haverhill responded

We are grateful for your review! Billy and our team at AutoFair Ford of Haverhill look forward to welcoming you back in the future. Safe travels!

September 21, 2026

Jamie the service writer was very professional and responded very quickly. I would highly recommend! More

by abernstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie in the service department.
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Sep 21, 2026 -

Autofair Ford of Haverhill responded

Thank you for sharing your positive experience with Jamie and AutoFair Ford of Haverhill, Abernstein!

September 18, 2026

Russ works in sales and was helpful and stayed late after the dealership had closed to help me More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, chase
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Sep 21, 2026 -

Autofair Ford of Haverhill responded

Thank you for stopping by to leave Russ and AutoFair Ford of Haverhill a wonderful review!

September 16, 2026

Justine in service is fantastic. Got my truck fixed up in no time at a reasonable price. Shuttle driver very good too. More

by freemanscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Sep 17, 2026 -

Autofair Ford of Haverhill responded

We’re lucky to have Justine on our team and we’ll be sure to pass along your kind words to her. Thank you for choosing AutoFair Ford of Haverhill! We look forward to your next visit.

September 11, 2026

Dom did a good job in communicating costs and services for my vehicle. No complaints.. More

by Fordding the road
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom
Print
Sep 11, 2026 -

Autofair Ford of Haverhill responded

Thank you so much for the wonderful review of Dom and AutoFair Ford of Haverhill! We are delighted to know that we delivered a five-star experience.

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