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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,205 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,205 reviews

July 21, 2026

Service Dept. was professional and Bill was friendly and very helpful. I plan on bringing my car for service there again soon. More

by ed.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
Jul 22, 2026 -

Autofair Ford of Haverhill responded

Thank you for your thoughtful review of our Service Department at AutoFair Ford of Haverhill. We are excited to work with you again down the road. Have a great day, Ed!

July 18, 2026

I was having trouble with my 2024 Maverick Hybrid not starting. I spoke with Justine and she made sure the truck was updated and fixed. Her help was perfect and made sure I was satisfied. I have had o More

by jhanna510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
Jul 20, 2026 -

Autofair Ford of Haverhill responded

We are happy our team delivered such a seamless experience, and we'll be sure to pass along your compliments to Justine! Thank you for your confidence in AutoFair Ford of Haverhill!

July 15, 2026

The service was completed quickly and thoroughly. Great communication with the service representative. Will use again. More

by Deewyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
Jul 15, 2026 -

Autofair Ford of Haverhill responded

Thank you for sharing your review of our service team! We appreciate your support and look forward to serving you again at AutoFair Ford of Haverhill.

July 09, 2026

Excellent service they took care of my tire pretty quick I didn’t have to wait too long between my busy work schedule and Bill my supervisor was great More

by Mjeep1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Jul 10, 2026 -

Autofair Ford of Haverhill responded

We’re grateful you chose AutoFair Ford of Haverhill and we’re glad you’re pleased with the service! We’ll pass your praise along to Bill.

July 05, 2026

Service was great and fast. I'm wondering if customer can have additional service like washing and vacuum after service in the future. More

by jerrypierre80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
Jul 06, 2026 -

Autofair Ford of Haverhill responded

We're thrilled to hear you had a fast and efficient experience with our team, Jerry! Your suggestion for car washing and vacuuming is appreciated and will be considered. Thanks for choosing AutoFair Ford of Haverhill, we look forward to seeing you again!

July 01, 2026

Ben my salesperson was great he listened and was very attentive to my needs was all and all a great experience thank you More

by Rdagata2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Ercan Alparslan, Joshua Yaines, Michael Spanos
Jul 02, 2026 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience with Ben! We’ll be sure to pass along your kind words. We hope to welcome you back in the future at AutoFair Ford of Haverhill!

June 23, 2026

Great service writers this time it was Jamie she does a great job of explaining and keeping me informed in and out in one day take care of the routine maintenance as well as a couple small issues excellent More

by Doug
Recommend Dealer
Yes
Employees Worked With
Jamie
Jun 23, 2026 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience with Jamie and our service team, Doug! We appreciate your business and look forward to seeing you next time here at AutoFair Ford of Haverhill! Safe travels!

June 20, 2026

Bill is awesome! Very knowledgeable and treated me very well! Great customer service 👍 I will definitely recommend him to my friends! More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 22, 2026 -

Autofair Ford of Haverhill responded

Mario, thank you for sharing your fantastic feedback about Bill! We will make sure to pass along your appreciation to him. Your recommendation means a lot to us, and we look forward to assisting you again at AutoFair Ford of Haverhill! Safe travels!

June 12, 2026

Exceptional visit and everything was completely. Jamie kept me well informed while I waited for my truck repairs. More

by stevedufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Jun 15, 2026 -

Autofair Ford of Haverhill responded

We're glad to hear Jamie kept you updated throughout your truck's repair process, Steve! Thanks for choosing AutoFair Ford of Haverhill and sharing your feedback.

May 29, 2026

It makes for a great day when your transmission is in need, and the right person makes that turn good! Bill Crovo Great front man More

by J.cappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Crovo
May 29, 2026 -

Autofair Ford of Haverhill responded

We're glad Bill took such good care of you and your transmission! Your feedback made our day. Thank you from everyone at AutoFair Ford of Haverhill!

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