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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,143 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,143 reviews

April 18, 2024

The customer service and attention received by this dealership was outstanding. Dedicated to listening to my needs and wants product specialist David Gill found the right vehicle beyond my expectations More

by ddibella13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gill, Ercan Alparslan, Chris Gagnon
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Apr 19, 2024 -

Autofair Ford of Haverhill responded

Thanks for the glowing review! We're delighted to know that David and our team at AutoFair Ford of Haverhill were able to exceed your expectations. Enjoy your new vehicle!

April 13, 2024

The crew at Autofair are always so helpful and keep you in the loop the whole time! A special thanks to Justine for her follow up and help through the whole process! More

by JLynnD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Apr 15, 2024 -

Autofair Ford of Haverhill responded

We're glad to learn that Justine and the rest of our team at AutoFair Ford of Haverhill were able to provide you with a great experience. Thanks for your kind words!

April 06, 2024

The dealership staff is very courteous and accommodating and professional. They keep you updated on what is going on with your vehicle. More

by frankpeluso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Apr 07, 2024 -

Autofair Ford of Haverhill responded

Frank, we're glad to know our team at AutoFair Ford of Haverhill provided you with professional and courteous service, keeping you well-informed about your vehicle. Thanks for the positive feedback!

April 04, 2024

Kayla the service advise Was very professional. I went for a oil change and tire rotation. She provided good service More

by Jacec1957
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 04, 2024 -

Autofair Ford of Haverhill responded

We're glad to know that Kayla provided you with professional service during your visit for an oil change and tire rotation at AutoFair Ford of Haverhill. Thanks for the positive feedback!

April 02, 2024

Oscar was knowledgeable and easy to work with, I give a 2 for the dealership not being transparent on the deal More

by Stylinkrys05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oscar and Mauricio
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Apr 11, 2024 -

Autofair Ford of Haverhill responded

I'm glad you found Oscar knowledgeable and easy to work with, but apologize for any confusion regarding the deal. We strive for open communication and transparency throughout each sale, and if you'd like to discuss this further, I invite you to reach out directly. Thank you, Adam Schreffler - General Manager - (978) 478-6220

March 27, 2024

Ben was friendly and helpful. We loved the F150 and vehicle was ready when promised More

by richardoneill3415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 27, 2024 -

Autofair Ford of Haverhill responded

Ben will love to hear your kind words, Richard. Thank you for choosing AutoFair Ford of Haverhill, and safe travels in the Ford F-150!

March 19, 2024

The staff is friendly, used car prices are very aggressive and good, the only disappointment was they force you buy a Ceramic Coating for your car worth 1500$ to make some extra money, which was a More

by Pratik Gupta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Prahl, Mouricio, Adi
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Apr 11, 2024 -

Autofair Ford of Haverhill responded

Pratik, I am happy to hear our team was able to resolve all of your concerns. We wish you many happy miles with your beautiful Lincoln!

March 08, 2024

Always reliable, good work at ford I always come back. Thank you to Stubbs who worked on my car. More

by Bmw11703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stubbs
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Mar 08, 2024 -

Autofair Ford of Haverhill responded

Thank you for reviewing AutoFair Ford of Haverhill! We appreciate your kind feedback!

February 28, 2024

Marc was great to work with! Definitely would recommend! We text drove numerous vehicles and he was patient and kind. More

by Jhwashburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brovender
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Feb 29, 2024 -

Autofair Ford of Haverhill responded

We're so glad to know that Marc was able to assist you in finding the right vehicle at AutoFair Ford of Haverhill. Your recommendation means a lot! Thanks for sharing your experience with us!

February 26, 2024

Time consuming assistance was very nice and polite. I've been a customer for a very long time. They use to wash my car when it was Regan ford. More

by daba-doo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Feb 26, 2024 -

Autofair Ford of Haverhill responded

We appreciate your loyalty to AutoFair Ford of Haverhill and thank you for the feedback. We're glad our team was polite, and will be sure to work to make future visits more efficient. Safe traves!

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