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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,142 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,142 reviews

July 18, 2023

Chris Gagnon In service is awesome Always a great experience working with him Give the guy a raise !!!! Well done I moved thirty minutes away and will still make the drive to see him! More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
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Jul 18, 2023 -

Autofair Ford of Haverhill responded

Raymond, thank you for the fantastic review! We're so glad to hear that Chris provided you with an awesome experience at AutoFair Ford of Haverhill. We'll make sure he knows about your kind words. Safe travels and we look forward to seeing you again soon!

July 14, 2023

Service was great and staff was very courteous! My vehicle was fixed in a timely manner. Thank you! More

by douglas.consentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Jul 14, 2023 -

Autofair Ford of Haverhill responded

Douglas, we are so glad your service visit went smoothly, and our team completed your vehicle in a timely manner. Thanks for choosing AutoFair Ford of Haverhill!

July 14, 2023

Justine is amazing and I love this place and will always go back to see her More

by rog34Douc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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Jul 17, 2023 -

Autofair Ford of Haverhill responded

Thanks so much for the wonderful review! We are so glad you enjoy working with Justine and the AutoFair Ford of Haverhill team. See you next time!

July 14, 2023

Very nice and helpful staff. Attentive and open to answer any questions. Would recommend to others. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and Chris , Russell Parolisi
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Jul 17, 2023 -

Autofair Ford of Haverhill responded

Nicole, thank you so much for leaving AutoFair Ford of Haverhill a five-star review! We are so glad that our team was nice and helpful. See you next time!

July 12, 2023

Service writer Bill did a great job, handled everything very well and professionally, thank you More

by Cecilia.masera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill C.
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Jul 13, 2023 -

Autofair Ford of Haverhill responded

Cecilia, thank you for giving a shoutout to Bill and leaving AutoFair Ford of Haverhill a five-star review! We love to know when our customers are happy with our services.

July 08, 2023

Asked for a car fax, never received one. 6 months after purchasing my Chevrolet Equinox (used with low mileage) I had issues with engine overheating twice. Turns out parts and labor quoted w More

by nwebster3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Spanos
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Jul 14, 2023 -

Autofair Ford of Haverhill responded

We strive to deliver top-notch vehicles that have been thoroughly inspected and serviced, and it's disappointing to hear that we let you down. I would like to hear more about the issues you are having with your vehicle. Please call me directly when you have a moment. Thank you, Adam Schreffler - General Manager - (978) 478-6220

July 04, 2023

Justine was my service contact and made a difficult situation totally comfortable. She was able to coordinate all the issues and made me a service customer from now on. The service area was clean an More

by stacky
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine, Chris Gagnon
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Jul 05, 2023 -

Autofair Ford of Haverhill responded

Thank you for the positive review! We're glad to hear that Justine provided excellent service and made your experience comfortable. Our team at AutoFair Ford of Haverhill is here to assist with any future needs. Have a great day!

July 01, 2023

Fredy and the rest of the staff were extremely helpful and I'm very grateful. More

by autumncalabria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredy, liv, Jonathan Giordano, Ercan Alparslan
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Jul 03, 2023 -

Autofair Ford of Haverhill responded

We're elated that Fredy and the AutoFair Ford of Haverhill Team hit the mark with accommodating assistance! Thanks for the great review!

June 26, 2023

Took me early for a last minute oil change and kept me informed of status while I was waiting on More

by TR_Jordan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Stubbs
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Jun 27, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We appreciate your business and hope to see you back again at AutoFair Ford of Haverhill!

June 20, 2023

There’s been a big turn around in treating customers and it’s been good More

by Mello5456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pierce
Report | Print
Jun 20, 2023 -

Autofair Ford of Haverhill responded

Thank you for this feedback! We are glad to hear that you have enjoyed working with us. Drive safely, and we hope to see you again at AutoFair Ford of Haverhill!

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