Autofair Ford of Haverhill

My experience with the dealership was great and Tom Stubbs in the service department was very helpful. Stubbs in the service department was very helpful. More

Anthony was very helpful, explained things great, was thorough. Approachable & communicative. It was a very nice experience. thorough. Approachable & communicative. It was a very nice experience. More

Best service ever. I will recommend this dealer to everyone that is looking to buy a ford I will recommend this dealer to everyone that is looking to buy a ford More

Old school dealer style where they make you sit around for several hours trying to get you pricing information, tell you everything looks great, then at the last minute deliver bad news about pricing and for several hours trying to get you pricing information, tell you everything looks great, then at the last minute deliver bad news about pricing and value of your trade. Not upfront or honest at all, and it shows as their sales floor is pretty empty with many of the sales reps standing around doing nothing. Won’t be back there again. More

Great experience! My salesman was the best! I would recommend my friends and family to come here …. My salesman was the best! I would recommend my friends and family to come here …. More

Joshua in the sales dept was easy to deal with, everyone else in the dealership was also easy. else in the dealership was also easy. More

Slimiest place to buy a vehicle on planet earth. My mother bought a vehicle from them in September that was supposed to be a CPO (Certified Pre-Owned) however it didn't come with 2 keys like it said My mother bought a vehicle from them in September that was supposed to be a CPO (Certified Pre-Owned) however it didn't come with 2 keys like it said it did on the checklist. Also being a certified pre-owned vehicle it was supposed to come with a year of comprehensive (bumper to bumper coverage). However, the xxxxxxx finance manager Anthony slipped in a year of bumper to bumper coverage (which she already got for free) for about $3,000. I've been trying to cancel the warranty over the phone for the past 3 months, but was told I'd have to drive from Maine down to Massachusetts to cancel it. Needless to say I would never buy anything from this place and I highly suggest anyone who reads this, avoids this place at all cost. More

I found the visit experience very easy, even the online appointment was not matched in the dealer database. appointment was not matched in the dealer database. More

Very good service right on the ball and very knowledgeable Very pleasant and when they promise you your car at a certain time you receive it knowledgeable Very pleasant and when they promise you your car at a certain time you receive it More

Very efficient and Tom helped me with a question on my car. My car was ready earlier than expected. car. My car was ready earlier than expected. More