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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,134 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

May 02, 2023

I was so happy and pleased with the service they provided to me, I couldn’t ask for better service. More

by mxkz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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May 02, 2023 -

mxkz17 responded

I was so happy and pleased with the service Autofair provided. I couldn’t ask for better service

May 02, 2023 -

Autofair Ford of Haverhill responded

Thank you so much for your glowing review! Our team is always happy to help you out!

May 01, 2023

The sales person mike spanks was well knowledgeable on the product , very helpful and professional. I would recommend to anyone to go to autofair ford of haverhill . More

by Bliss1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam shcreffler GM, Michael Spanos
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May 01, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are thrilled to hear that you had such a successful experience working with the AutoFair Ford of Haverhill team. Safe travels, and we hope to see you back again down the road!

April 30, 2023

Received prompt professional service with a detailed explanation of the service required to repair my vehicle. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine
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May 01, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review, Tom! We appreciate your support and hope to see you again at AutoFair Ford of Haverhill. Safe travels!

April 28, 2023

Oil change, but the multi point checks they did not give me a paper saying what Pastor what was going on More

by rharbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Kellsie Farnell
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May 15, 2023 -

Autofair Ford of Haverhill responded

Thank you for your business and your five-star rating! I apologize that you did not receive a printout of the multi-point check completed on your vehicle. We want to make sure you are completely satisfied moving forward, so please contact me at your convenience so that I can address this concern. - Adam Schreffler - General Manager - (978) 478-6220

April 25, 2023

Shopping at Auto faire was the best thing I did. Everyone from sales to management were polished and professional. They were transparent and honest. The entire process went smooth More

by JC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro, Manny, James
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Apr 26, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the AutoFair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

April 25, 2023

Promises were kept about appointments and completion of work. The staff were very nice and knowledgeable. There was no cost because the guarantee I purchased was honored All in all a great experience. More

by GLENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KAYLA , Chris Gagnon
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Apr 25, 2023 -

Autofair Ford of Haverhill responded

Glenna, we're thrilled to hear that your experience at AutoFair Ford of Haverhill was great! We're glad that our staff was able to assist you with your guarantee and that your appointments and work were completed as promised. Thank you for your kind words about our team's knowledge and friendliness.

April 18, 2023

I Would return again in the future to purchase a vehicle from auto fair Haverhill More

by dbates9673
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Yaines
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Apr 19, 2023 -

Autofair Ford of Haverhill responded

This is what we love to hear! It's an honor to have earned your five stars and your confidence. We look forward to seeing you again next time at AutoFair Ford of Haverhill!

April 17, 2023

ERCAN IS THE KINDEST AND MOST HELPFULL YOUNG MAN I HAVE EVER KNOW. MY HUSBAND AND I HAVE BEEN GOING TO THIS FORD DEALERSHIP SINCE THEY TOOK IT OVER AND BEFORE .ERCAN AND ALSO FELIX SO HELPFUL AND THEY GO O More

by Nancy walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Ercan Alparslan
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Apr 18, 2023 -

Autofair Ford of Haverhill responded

Nancy, we are thrilled to hear that you and your husband have had such positive experiences here at AutoFair Ford of Haverhill with Ercan and Felix. Thank you for taking the time to share your feedback and for choosing us for all of your automotive needs. We appreciate your business and look forward to seeing you next time!

April 12, 2023

Communication for appointment was great as was communication during and after service was complete.Always on time and prompt with service. More

by Frank.stewart2015
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
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Apr 19, 2023 -

Autofair Ford of Haverhill responded

Frank, thank you for sharing your experience at AutoFair Ford of Haverhill. We're thrilled to hear that our team provided you with excellent communication and prompt service. We appreciate your business and look forward to seeing you again in the future!

April 12, 2023

They listens to a woman with respect! When I had an issue after pick up they sent a tech who reached me within 10 minutes and stayed with me until my senior moment error in setting up my More

by M_freeman22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know the tech’s name. He was fantastic dealing with a woman near hysterics., Chris Gagnon
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Apr 19, 2023 -

Autofair Ford of Haverhill responded

Thank you for sharing your experience with us at AutoFair Ford of Haverhill! We're ecstatic to hear that our team was able to assist you with your issue and provide exceptional customer service. We hope to work with you again down the road — safe travels!

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