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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,134 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

April 08, 2023

Great service polite staff good communication I would recommend autofair to friends and family thanks More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 18, 2023 -

Autofair Ford of Haverhill responded

Linda, thank you for the review! We are so glad to hear that you had such a successful service experience working with the AutoFair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

April 08, 2023

I called yesterday afternoon for appointment today and they took me in. Needed oil change, tire rotation. They found other issues that I needed to have done which they did. Justine the service consultant More

by chips.370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Gutierrez
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Apr 18, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Justine and the AutoFair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

April 01, 2023

The experience with Kayla was a great experience. She kept us up to date with the car. More

by Reds1967
Recommend Dealer
Yes
Employees Worked With
Kayla
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Apr 03, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are thrilled to hear that Kayla delivered such a successful service experience. Drive safely, and we hope to see you back again at AutoFair Ford of Haverhill!

March 29, 2023

Good experience with salesman Michael. very knowledgeable about the truck that I wanted to buy. The whole process was very easy and he did a great job. More

by damac2nd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Spanos
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Mar 30, 2023 -

Autofair Ford of Haverhill responded

Michael and the entire AutoFair Ford of Haverhill team are thrilled to see your glowing review! Thank you for supporting AutoFair Ford of Haverhill and we will see you next time. Congratulations on your new truck!

March 23, 2023

I go there for service in my ford f150. Good experience. I like having ford dealer do work on my truck. No problem ! More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi, Kellsie Farnell
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Mar 23, 2023 -

Autofair Ford of Haverhill responded

We're glad to have been of service, Dean! We agree that no one knows a Ford better than a Ford dealer. We appreciate your business and hope to continue servicing your F150 at AutoFair Ford of Haverhill! Safe travels!

March 19, 2023

Manny is the best ! …everything as promised :) Loan rate so helpful for us in today’s economy Joe More

by Joseph A Wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Giordano, Felix Gomez, Ercan Alparslan, Chris Gagnon, Daniel Cameron, Joshua Yaines, Michael Pierce , Russell Parolisi, Michael Spanos, Kellsie Farnell
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Mar 19, 2023 -

Autofair Ford of Haverhill responded

Joe, thank you for stopping by to review Manny and AutoFair Ford of Haverhill! We appreciate your feedback!

March 12, 2023

Buying experience was poor. A bait and switch on the price to meet the monthly payment number that they came up with in the beginning. I would never go back to this dealership. More

by Chuck.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony dejesus
Report | Print
Mar 13, 2023 -

Autofair Ford of Haverhill responded

Thank you for bringing your experience to my attention. We strive to accommodate our valued guests with transparent and friendly experiences and it is disappointing to hear that yours was anything but stellar. I apologize for the confusion regarding the price of the vehicle, and I think it is best if I step in to help improve your experiences going forward. I hope you'll consider giving me a call when you have a moment. Thank you, Adam Schreffler - General Manager - (978) 478-6220

March 01, 2023

Took my F-150 to autofair ford of haverhill for service. As usual they were efficient and thorough. Clean showroom with nice area to do work. Would highly recommend autofair ford haverhill More

by AAUGERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Mar 02, 2023 -

Autofair Ford of Haverhill responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely in your Ford F-150, and enjoy it! We hope to see you back again down the road!

February 07, 2023

Found autogfair to be Extraordinary Professional in all aspects with their protocal of Service, giving complete customer satisfaction. More

by faltieri99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Feb 07, 2023 -

faltieri99 responded

Found Autofair Ford of Haverhill to be Extraordinarily Professional in all aspects with their protocol of Servicing, deserving a 5 star satisfaction rating.

Feb 07, 2023 -

faltieri99 responded

Found Autofair to be Extraordinary Professional in all aspects with their protocol of service, giving complete customer satisfaction!

Feb 07, 2023 -

Autofair Ford of Haverhill responded

Thank you for leaving Autofair Ford of Haverhill a five-star review and complimenting the excellence of our team. We are grateful for your business!

January 28, 2023

Fast, efficient, helpful, and friendly. Would do business with them again or refer to friends/family More

by noel.pathammavong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shad Fathalia, Ercan Alparslan
Report | Print
Jan 30, 2023 -

Autofair Ford of Haverhill responded

Thanks, Noel! We're glad that the team was helpful, friendly, and nice to work with. See you next time here at Autofair Ford of Haverhill!

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