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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

January 25, 2023

I had filled out paperwork online to purchase a car and was sent a text that the vehicle was available, after a back and fourth conversation with a salesman i was told they would have to look at my car i w More

by hoopdog
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
James Clements
Feb 15, 2023 -

Autofair Ford of Haverhill responded

We're very sorry to hear this. It is never our intention to let our customers down, and we strive to provide dependable, up-to-date information about our available vehicles. Unfortunately, however, we are unable to take deposits or accept holds on our inventory. I regret any inconvenience you've experienced here, and if there is anything we can do to assist you now, please don't hesitate to reach out. We'd love another chance to help you with your car search. Thank you, Adam Schreffler - General Manager - (978) 478-6220

January 14, 2023

Very professional group with honest efficient professional excellent service . Would highly recommend them to anyone More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Jan 16, 2023 -

Autofair Ford of Haverhill responded

We're pleased that your service experience went seamlessly from start to finish. Thanks so much for choosing Autofair Ford of Haverhill. See you next time!

January 09, 2023

Very satisfied with ease of making appointment and how quick it was. Service Staff was helpful in explaining what the issue with my truck was. More

by Jed-jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Popkin, Jonathan Giordano, Chris Gagnon, Daniel Cameron, Michael Pierce , Russell Parolisi, Kellsie Farnell
Jan 09, 2023 -

Autofair Ford of Haverhill responded

We’re delighted to get your 5-star review, Jed. Thanks from all of us here at Autofair Ford of Haverhill!

January 07, 2023

Service Dept is fantastic! The team here go above and beyond, fair & honest. Recently stopped in at another Ford dealership because of an on the rd issue and was dismissed…. More

by gregie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in Service Dept., Chris Gagnon
Jan 09, 2023 -

Autofair Ford of Haverhill responded

Thank you for this great review of Autofair Ford of Haverhill! Our team strives to go above and beyond for all of our clients, so your feedback lets us know that we are meeting that expectation. Tom and the team are glad to have your trust and business.

December 23, 2022

Felex & Adam gave me an offer on a 2022 MaverickXL that I couldn't refuse. More

by bovinoa321
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James, Duncan, Felix Gomez, Ercan Alparslan
Dec 23, 2022 -

bovinoa321 responded

Very pleased with my experience at AutoFair Ford.

Dec 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Felix, Adam, and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

December 10, 2022

Clean, neat, and modern facility. Sales team was responsive to my needs. I bought two new vehicles. More

by REC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Gomez, Ercan Alparslan, Joshua Yaines, Michael Spanos
Dec 12, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you found the right vehicles working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

December 01, 2022

As always,great experience,quick, informative,Russell and the autofair ford service team can always be counted on for top notch service More

by billgalvin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Russell Parolisi
Dec 02, 2022 -

Autofair Ford of Haverhill responded

We’re delighted to get your 5-star review of Autofair Ford of Haverhill! Top-notch service is our guarantee, so we are thrilled to hear that you felt taken care of by Russel and the team. Thank you for working with us!

November 28, 2022

Timely repair work, courteous staff and honest feedback on the condition of the vehicle being serviced More

by Vmobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Nov 29, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We appreciate your support and hope to see you back again at Autofair Ford of Haverhill. Safe travels!

November 23, 2022

Scheduling was prompt. Employees were pleasant. Service was good. Site was clean. Overall great experience. More

by cs
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Nov 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review of Autofair Ford of Haverhill! We're glad to hear that the team was prompt, kind, and nice to work with. See you again next time!

November 09, 2022

Chris has always been patient and handles the service appointment with care. I recommend this dealer for your Fire Service. More

by Kmc3675
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Nov 10, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that Chris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Autofair Ford of Haverhill!

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