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Autofair Ford of Haverhill

Haverhill, MA

4.7
1,134 Reviews

501 Broadway

Haverhill, MA

01832

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Showing 1,134 reviews

August 17, 2022

All recalls were addressed and truck is running fine, appreciate the work done, would return More

by pbkroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Aug 17, 2022 -

Autofair Ford of Haverhill responded

Woohoo! We are delighted your service visit to Autofair Ford of Haverhill was a total success. Take care!

August 15, 2022

They were courteous, extremely helpful and kind when we had a problem with our truck while traveling from out of state. Very clean dealership, great cup of free coffee and hot chocolate while we waited and More

by Kimberly P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The diagnostic tech (we’re sorry we don’t remember his name), Kellsie Farnell
Aug 15, 2022 -

Autofair Ford of Haverhill responded

Thank you, Kimberly, for stopping by to support Autofair Ford of Haverhill with your 5-star review! When we see words like "courteous", "helpful", and "kind", it lets us know we are doing a stellar job. Have a great day!

August 02, 2022

Very easy to schedule, good communication, quick service. I would recommend them to anyone needing Ford service. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Aug 03, 2022 -

Autofair Ford of Haverhill responded

We are grateful for you and your business, Ryan! Thanks so much for taking the time to leave us a review! - The Autofair Ford of Haverhill Team

August 01, 2022

Felix and Anthony were very helpful and knowledgeable on information on the SUV I am interested in. More

by catlvr2315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony De jesus, Felix Gomez
Aug 02, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that Felix and Anthony delivered a successful and informative experience. Drive safely, and we hope to see you again at Autofair Ford of Haverhill!

August 01, 2022

The service department is the best, Russell Parolisi , is extreamly helpful and a straight shooter. I would recomend Autofair Service to everyone. always a pleasant group to work with Alan Corey More

by alanlpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Aug 01, 2022 -

Autofair Ford of Haverhill responded

Alan, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Russell and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

July 30, 2022

I Love the staff in the service department. Always polite, and are smiling. And the service is always quick More

by Stevedag8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
Aug 01, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back!

July 27, 2022

After having difficulty locating a local Ford dealer with decent service, I found Autofair Ford in Haverhill. Consistency has been key with me. For the last year they have been great to work with. Friendly More

by attorneylara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie
Jul 27, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Kellsie and the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

July 22, 2022

Completely disappointed in my recent service event. Took 4 calls to approve the work, then a poor explanation of unexpected charges. Goodbye AutoFair of Haverhill. Looking for a new truck and are going More

by Ddion9g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Avella, Daniel Cameron
July 21, 2022

Service was prompt and repairs and costs were exactly what the service advisor explained . The staff were knowledgeable and well spoken the whole experience was very professional and helpful. More

by Scottyward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
Jul 22, 2022 -

Autofair Ford of Haverhill responded

Your review is everything we hope to see! We're so glad our team delivered straightforward, communicative, and timely service that made your experience seamless. Thanks for choosing Autofair Ford of Haverhill!

July 14, 2022

I had a positive experience with Autofair Subaru of Haverhill. Rudy made everything seamless and was quick to answer any question I had. More

by umpout
Recommend Dealer
Yes
Employees Worked With
Rudy Espinal
Jul 14, 2022 -

Autofair Ford of Haverhill responded

Rudy and the team are always happy to help you out! Thank you so much for supporting Autofair Ford of Haverhill and we will see you next time!

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