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Autofair Ford of Haverhill

Haverhill, MA

Overview
Reviews
4.7
1,142 Reviews
Call Dealership (888) 874-2721
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501 Broadway

Haverhill, MA

01832

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Showing 1,142 reviews

July 07, 2022

The staff was very friendly and efficient. I went in for an inspection sticker last minute and was grateful to be accommodated. More

by Erin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think Kellaie may have been the receptionist and was great. I didn’t interact with anyone else so I cannot rate them, Kellsie Farnell
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Jul 07, 2022 -

Autofair Ford of Haverhill responded

Thanks for your great review, Erin! We're delighted our team welcomed you with courteous, orderly service that accommodated your inspection needs. Many safe and happy miles from all of us at Autofair Ford of Haverhill!

July 01, 2022

I had my car serviced this morning and as always been the case, the service was exceptional. Chris Gagnon, the service advisor was polite, helpful, and knowledgeable. The car was serviced in a timely manner More

by ozman55@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Jul 05, 2022 -

Autofair Ford of Haverhill responded

Thanks for your glowing review! We're thrilled Chris and the rest of the team welcomed you with fast, friendly, and informative service that shaped another fantastic experience. Autofair Ford of Haverhill is honored to have earned your confidence and grateful to work with a loyal customer!

June 30, 2022

Mike from the service department was awesome. Very knowledgeable Took his time to explain everything great people skills. More

by MacGilvray.david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Avella
Report | Print
Jul 01, 2022 -

Autofair Ford of Haverhill responded

It's awesome to see that Mike delivered a five-star experience! Thank you for sharing your kind words with the Autofair Ford of Haverhill team. We'll pass them along, and we look forward to assisting you again down the road!

June 30, 2022

My car is under a recall from Ford. They refused to follow Ford’s written instructions. They said that Ford has left them high and dry for being reimbursed. Best Ford in Nashua is More

by karmatt54
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Russell Parolisi
Report | Print
June 27, 2022

I arrived too early, they still got me in and serviced efficiently without hassle. Explained steps for next service and what to expect. More

by edgest
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Parolisi
Report | Print
Jun 28, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back next time!

June 23, 2022

I have been a autofair customer for over 30 years even before they were autofair I have never had a major issue More

by Bluegun180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
Jun 23, 2022 -

Autofair Ford of Haverhill responded

Thank you for this excellent review. We are glad that our team has taken great care of you for over 30 years! See you again next time here at Autofair Ford of Haverhill!

June 22, 2022

Great service Chris. You went out of your way to accommodate me. Thank you very much. More

by sullivantim0913
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon
Report | Print
Jun 22, 2022 -

sullivantim0913 responded

Great service

Jun 23, 2022 -

Autofair Ford of Haverhill responded

It makes our day to hear that Chris and the team gave you a five-star experience! Thank you for trusting Autofair Ford of Haverhill with your service needs, we hope to welcome you back in the future.

June 20, 2022

Taken promptly- waiting room comfortable and vrry clean. Service to car was as expected and rate seemed fair. Very positive experience More

by Sklevine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
Jun 20, 2022 -

Autofair Ford of Haverhill responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Autofair Ford of Haverhill team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

Great Work! Very professional and honest people that I got to help me with the problem with my truck! More

by rgoulet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gagnon, Daniel Cameron, Russell Parolisi, Kellsie Farnell
Report | Print
Jun 20, 2022 -

Autofair Ford of Haverhill responded

We are thrilled you had a 5-star experience with our team here at Autofair Ford of Haverhill. Come back anytime!

June 18, 2022

Went in for an oil change and alignment. Staff was friendly, attentive and efficient. Will definitely return for service. More

by hectorc978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellsie Farnell
Report | Print
Jun 20, 2022 -

Autofair Ford of Haverhill responded

Thank you for your review! We're glad the Autofair Ford of Haverhill team welcomed you with excellent, focused service on your oil change and alignment. We look forward to working with you again!

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